We found the following information about Susan Jerlow at Eating Recovery Center, where Susan Jerlow has worked as a Vice President Enterprise Applications since 2019. Susan's total work experience is over 34 years, during which time this expert had at least 13 jobs at different places to develop skills. Susan studied at the University of Phoenix from 1997 to 1999. This expert received the following certifications: Advanced Administrator, Certified Scrummaster, and Certified Scrum Product Owner. Currently, Susan Jerlow is located in Parker, Colorado. You can contact with Susan by looking for phone or email or find exhaustive info by requesting access to this expert's further details from Connexy.
Name variants:
Susanna Jerlow,
Susannah Jerlow,
Susanne Jerlow,
Suzanne Jerlow,
Sue Jerlow,
Susie Jerlow,
Susi Jerlow,
Susy Jerlow,
Suzie Jerlow,
Suzy Jerlow,
Sukie Jerlow,
Sarah Jerlow,
Ann Jerlow,
Anna Jerlow,
Anne Jerlow,
Annie Jerlow,
Sukey Jerlow
Contact Information
Workplace
Vice President Enterprise Applications
Denver, CO
Industry
Mental Health Care, Dieticians
Colleagues
Work History
Vice President Enterprise Applications
7351 east Lowry Blvd SUITE 200, Denver, CO 80230
from 2019
Vice President Information Systems
500 east 8Th Ave, Denver, CO 80204
Vice President, Information Systems
Recruited to develop and lead new shared services team providing leadership in capability maturity. Manage $2.5M budget and seven direct reports.
Desig...
from Jul 2016
Engagement Manager and Service Cloud Practice Lead
11 east 26Th St, New York, NY 10010
Mar 2015 — Jul 2016
Director of Crm Customer Engagement
1 Park Plz, Nashville, TN 37203
Responsible for vendor management and product delivery of multiple force.com implementations across this large healthcare provider.
Feb 2014 — Sep 2014
Service Cloud Practice Director
1121 west Magnolia Ave #1, Fort Worth, TX 76104
Feb 2012 — Oct 2013
Principal Consultant and Founder
As an independent Salesforce Certified Professional, I consulted as Project Lead and Functional Architect on Enterprise-scale Service Cloud implementations. My Salesforce certifications: Cer...
Nov 2011 — Apr 2015
Executive Director
9197 south Peoria St, Englewood, CO 80112
Executive Director, Client Program Management
Recruited to lead all aspects of Salesforce Service Cloud implementation project at Nissan NA including eight direct reports and a $3.5M proje...
Sep 2010 — Nov 2011
It Director and Call Center Applications
9601 south Meridian Blvd, Englewood, CO 80112
Vice President, Information Systems
Hired to develop and lead new shared services team providing leadership in capability maturity. Manage $2.5M budget and seven direct reports.
Designed,...
Oct 2006 — Sep 2010
Director, Software Development
9800 Pyramid Ct SUITE 400, Englewood, CO 80112
May 2001 — May 2006
Director, Ecenter Support
500 Oracle Pkwy, California
Launched hosted application support organization for Peoplesoft's start-up ASP business unit.
Jan 2000 — Mar 2001
Director, Software Quality and Product Support and Maintenance and Customer Satisfaction
Roles associated with progressive responsibilities included customer satisfaction management, software product support and software quality.
1995 — 2000
President and Chief Executive Officer
Planned and executed product and technology roadmap, operational processes and metrics, P&L performance and regulatory compliance of a $40 million financial institution.
May 1982 — Aug 1994
Information Technology Director, Director Of Customer Applications
9601 S Meridian Blvd, Englewood, CO 80112
Education
1997 — 1999
1973 — 1975
Occupations
Executive
Vice President
IT Professional
Information Technology Specialist
SalesForce Administrator
Chief Executive
IT Specialist
Database Administration Professional
Database Administrator
Skills
Crm
Cloud Computing
Enterprise Software
Integration
Project Management
Salesforce.com
Vendor Management
Sdlc
Business Process
Professional Services
Solution Architecture
Saas
Agile Methodologies
Business Analysis
Leadership
Requirements Analysis
Program Management
Software Development
Telecommunications
Process Improvement
Business Intelligence
It Management
Data Warehousing
Call Centers
Pmo
Training
Pre Sales
Testing
Software Project Management
Enterprise Content Management
Agile Project Management
It Strategy
Business Process Improvement
Requirements Gathering
Erp
Pmp
Enterprise Architecture
Analysis
Sharepoint
Functional Design
Business Transformation
Project Portfolio Management
Analytics
Professional Services Delivery
Itil
Outsourcing
Salesforce.com Certified Service Cloud Consultant
Salesforce.com Certified Force.com Developer
Salesforce.com Certified Advanced Administrator
Training Development and Delivery