For over 19 years Nicola Buckley has been working in different jobs. Recently, Nicola worked as a Senior Vice President in Park Place Technologies enhancing knowledge. This professional graduated from Brandeis University in 2008 where this professional received all the necessary knowledge and skills. You can find this professional in Boston, Massachusetts, where he is located nowadays. Connexy has all the personal info you need to be in touch with Nicola Buckley, such as this professional's phone or email. Feel free to send the request to get more info.
Name variants:
Nicola Buckley
Contact Information
Workplace
Senior Vice President
Solon, OH
Industry
Commercial Physical Research, Commercial Physical Research, Nsk
Colleagues
Work History
Senior Vice President
5910 Landerbrook Dr, Mayfield Heights, OH 44124
Leading Advanced Engineering and Support Center teams deliver best in class technical support in enterprise data solutions.
from Jan 2018
Senior Director, Global Customer Service, Converged Platforms and Hybrid Cloud
176 South St, Hopkinton, MA 01748
Customer Service lead responsible for building and executing Dell EMC's solutions support strategy. Delivered and end to end service capability across Dell EMC's new solutions portfolio incl...
Oct 2014 — Dec 2017
Senior Director, Global Customer Service Emsd - Midrange
176 South St, Hopkinton, MA 01748
Product Business Unit Lead for Customer Services midrange product portfolio (VNX). Responsible for global customer service delivery of Dell EMC's midrange customer install base, and ensuring...
Oct 2013 — Oct 2014
Director, Global Services Secure Remote Services
176 South St, Hopkinton, MA 01748
Leading the Secure Remote Services organisation, dedicated to delivering best in class solutions for Dell EMC's customers. Remote Enablement is a key strategy to delivering superior customer...
Apr 2011 — Oct 2013
Director, Global Customer Service San
176 South St, Hopkinton, MA 01748
Lead strategic initiatives for Dell EMC’s global technical division for VPLEX, Invista, Cisco and Brocade Support. Responsible for global technical support centres in US, Australia, Ireland,...
May 2010 — Apr 2011
Global Operations Manager, Customer Service
176 South St, Hopkinton, MA 01748
Nov 2007 — May 2010
Principal Program Manager, Customer Service Operations
176 South St, Hopkinton, MA 01748
Nov 2006 — Nov 2007
Education
2007 — 2008
1995 — 1999
Occupations
Executive
Senior Vice President
IT Professional
Technical Support Specialist
Information Technology Specialist
Senior Director
Engineer
Customer Service
Sales Specialist
Client Service Officer
Vice President
Chief Executive
Systems Support Specialist
Support Specialists
IT Specialist
Senior Manager
Operations Manager
Skills
Enterprise Software
Virtualization
Strategy
Storage
Cloud Computing
Security
San
Process Improvement
Leadership
Data Center
Program Management
Technical Support
Service Delivery
Disaster Recovery
Cross Functional Team Leadership
Management
Brocade
Pre Sales
Cisco Technologies
Saas
Professional Services
Integration
Storage Area Networks
Product Development
Vendor Management
Customer Service
Account Management
Project Portfolio Management
Project Management
Solution Selling
Sales
Training
Customer Satisfaction
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