With work experience over 11 years, this person is currently working at Immersion Hospitality as a Technical Support Specialist. Vilmarie received his education from 2008 to 2008 at the Health Academy. This expert has received certifications in : Certified Front Desk Associate, Housekeeping Certified, and Certified Front Desk Trainer. this expert speaks proficiently two languages: English and Spanish. Vilmarie is located in Key West, Florida. To contact with Vilmarie, you can look for their phone number or email or find exhaustive information by requesting access to the person's additional details on this website.
Name variants:
Vilmarie Gonzalez
Contact Information
Last Update
Jul 14, 2022
Email
vi**@immersionhospitality.com
Location
Key West, FL
Company
Workplace
Colleagues
Work History
Dispatcher
Assists customers via telephone. Communicate with medical insurance, care centers, hospitals and other medical organizations. Handle heavy flow of paperwork from insurance companies. Manage ...
from Jan 2018
Front Desk Lead
Lead 4 or more associates, Groups Coordinator and Night Auditor in the daily operations of the Front Desk, reservations and guest services. Act as Front Desk Office Manager during his absenc...
Mar 2012 — Jan 2016
Front Desk Associate
Front Desk operations and reservations including handling payment. Providing outstanding customer service to our guest. Handling guest check ins and check outs.
Aug 2010 — Mar 2012
Activities Representative
Responsible to create, peform, organize and schedule activities for guests. Maintain a positive and energetic personality for all guest and to deliver excellent customer service.
Jan 2008 — Jul 2010
Education
2008 — 2008
2006 — 2007
Occupations
IT Professional
Technical Support Specialist
Dispatcher
Sales Specialist
Equipment Tools Purchasing Agent
Systems Support Specialist
Support Specialists
Department Store Salesperson
Retail Salesperson
Skills
Listening Skills
Ms Windews Proficient
Problem Solver
Fast Learner
Maintaining Strong Client Relationships
Energitic Work Attitude
Employee Training
Development and Delivery of Training
Telephone Inquires
Customer Service
Customer Satisfaction
Long Term Customer Relationships
Credit Card Transaction Processing
Multi Phone Usage
Creative
Bilingual English/Spanish
Bilingual Communications
Excellent Communication Skills
Highly Organized and Strong Analytical Abilities
Schedules
Hotels
Communication