Since 2019, Sharon Alexander has been working in Available. This professional is a qualified Vice President and Director | Support, Engineering, Or Operations with over 30 years of work experience. According to Sharon's resume and work profile, the professional has worked at more than nine places with numerous backgrounds and got various skills. Sharon attended school at the Stephen F. Austin State University from 1985 to 1987. This person has professional certification as Disrupting Yourself and Radiation Safety Officer (Rso) Certification and the professional has studied English. Sharon Alexander can be found in Austin, Texas – where this person is currently located. You can search for this expert's contacts. We can also provide you with exhaustive contact information upon request.
Name variants:
Sharron Alexander,
Sharen Alexander,
Sharyn Alexander,
Shari Alexander,
Sharrie Alexander
Contact Information
Last Update
Feb 1, 2016
Email
sh**@austin.rr.com, sh**@crossroads.com, sa**@crossroads.com
Location
Austin, TX
Company
Workplace
Vice President and Director | Support, Engineering, Or Operations
Industry
Information Technology and Services
Colleagues
Work History
Vice President and Director | Support, Engineering, Or Operations
After a brief career break, I am seeking my next leadership opportunity to drive the success of Customer Support, Customer Engineering, Development or Business Operations.
from Jun 2019
Vice President of Operations, Head of Engineering
9115 southwest Oleson Rd #308, Portland, OR 97223
Mar 2017 — Feb 2019
Senior Manager, Customer Engineering and Escalations
9115 southwest Oleson Rd #308, Portland, OR 97223
Mar 2016 — Mar 2017
Senior Manager, Product Support, Escalations and Customer Engineering
11801 Domain Dr, Austin, TX 78758
Crossroads Systems is recognized as an award winning, leading provider of data protection, data management, and storage solutions and services. Product portfolio included active archives, st...
2013 — 2016
Senior Manager, Product Support and Escalations
11801 Domain Dr, Austin, TX 78758
2000 — 2013
Service Project Manager
11801 Domain Dr, Austin, TX 78758
→ Created scalable 24x7 support and service solutions, sustained for decades, allowing continuity across products and product lines, enabling simplified product management and marketing init...
1999 — 2000
Service Delivery Manager
168 3Rd Ave, Waltham, MA 02451
Formerly TN Technologies. Inc., a Baker-Hughes Company → Managed 6-person field service team and administration for onsite installation, disposal, audits, inspections, leak testing, radiatio...
1995 — 1999
Lab Manager
168 3Rd Ave, Waltham, MA 02451
→ Executed end-to-end delivery of customer radiation leak test service offering, including preparation and subsequent auditing of ISO 9000 procedures.
→ Developed and delivered XRF analyze...
1989 — 1995
Education
Occupations
Executive
Manager
IT Professional
Computer Software Professional
Operations Manager
Software Developers
Skills
Storage
Enterprise Software
Cloud Computing
Software Project Management
Virtualization
Business Alliances
Sales Enablement
Saas
Storage Area Networks
Go To Market Strategy
Fibre Channel
Linux
Storage Solutions
Storage Virtualization
Enterprise Storage
San
High Availability
Professional Services
Technical Support
Demand Generation
Unix
Integration
Operations Management
Software Development
Customer Retention
Product Management
Leadership
Start Ups
Customer Satisfaction
Business Process
Change Management
Continuous Improvement
Product Lifecycle Management
Agile and Waterfall Methodologies
Operational Excellence
Analytical Skills
Executive Management
Cross Functional Team Leadership
Employee Engagement
Conflict Resolution
Coaching
Strategic Partnerships
Team Management
Management
Root Cause Problem Solving
Kpi Implementation
Lean Startup
Operational Execution
Customer Engineering
Agile Methodologies
Channel Partners
Data Center
Salesforce.com
Product Marketing
Lead Generation
Iscsi
Solution Selling
Nas