Rodney Stone has been a Call Center Manager at Selman & Company since 2018. Furthermore, Rodney Stone has an employment history at more than five companies using similar skills. Rodney has a total work experience of 14+ years. Now this professional lives in Canton, Ohio region. You can find this professional's actual email address and phone number with our search.
Name variants:
Rod Stone,
Roddy Stone
Contact Information
Last Update
Jul 6, 2022
Email
rs**@selmanco.com, st**@yahoo.com, ro**@lifelinescreening.com
Location
Canton, OH
Company
Workplace
Call Center Manager
Cleveland, OH
Industry
Insurance, Third Party Administrator, Insurance Agent, Insurance Companies, Insurance Agencies & Brokerages
Colleagues
Work History
Inbound Call Center Manager - Independence and Canton
6111 Oak Tree Blvd south, Independence, OH 44131
Life Line Screening is dedicated to providing health knowledge to help people lead healthier, fuller lives by offering affordable, reliable preventive screenings. We believe that partnering ...
Nov 1, 2014 — Jul 2018
Call Center Manager
4150 Belden Vlg Ave SUITE 401, Canton, OH
Successfully managed between 25 – 50 Telephone Sales/Customer Service Reps and Supervisors. Responsible for interviewing, hiring, delivering reviews, monitoring, coaching corrective action a...
Nov 2005 — Mar 2010
Call Quality Specialist
901 Main Ave, Norwalk, CT 06851
Monitored approximately 300 calls per month to Ensure that all Compliance Operating Instructions/FDCPA laws were followed on every call. Audited collection calls and identified areas of oppo...
Oct 2002 — Nov 2005
Outbound Dialer Support Specialist
901 Main Ave, Norwalk, CT 06851
Managed the Davox/Concerto Dialers on a daily basis as well as analyzed complex data that would provide strategic planning information on how to run the daily downloads. Consistently display...
Feb 2000 — Oct 2002
Education
Occupations
Executive
Manager
Operations Manager
Skills
Call Centers
Team Building
Customer Service
Management
Process Improvement
Customer Satisfaction
Interviews
Coaching
Sales
Strategic Planning
Training
Team Leadership
Call Center
Inbound Marketing
Operations Management
Customer Retention
Customer Experience
Business Process Improvement