Rachel Avra Meresman

Fellow, Product Management and Testing

We found the following information about Rachel Avra Meresman at SlideRocket (acquired by VMware), where the professional has worked as a Customer Support Engineer since 2011. Rachel's total work experience is over three years, during which time the professional had at least four jobs at different places to develop professional skills. Rachel attended school at the Oberlin College from 2003 to 2007. This professional has professional certification as Certified Scrum Master and Certified Scrum Product Owner and the professional has studied English and Spanish. Berkeley, California is the place where Rachel Avra Meresman currently lives. You can contact with Rachel by looking for phone number or email address or get additional information by requesting access to Rachel Avra Meresman's details.
Name variants:
Rachie Meresman, Rae Meresman, Ray Meresman, Rache Meresman

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Contact Information

Last Update
Jul 11, 2022
Email
rm**@gmail.com, rm**@grameenfoundation.org, ra**@att.net
Location
Berkeley, CA
Company

Workplace

SlideRocket
Customer Support Engineer

San Francisco, CA

Industry

Computer Software, Custom Computer Programing

Work History

Customer Support Engineer

San Francisco Bay Area
I was promoted to Tier 2 Support Engineer in May 2012 and managed the support team while our manager was on 14-week leave. In my job I balance daily urgent customer issues with long-term pro...
Jan 2011 — May 2013

Office Assistant (multiple placements)

• Produce reports, design/organize mailings, answer phones, manage scheduling, file
Aug 2010 — Dec 2010

English Teacher/Program Development

Collaborated with principal, academic coordinators, and teachers to leverage role as only native English speaker at language school (age 7 to adult) to add value to all aspects of school pro...
May 2009 — Dec 2009

Volunteer English Tutor

• Created new professional internship through Jewish Agency that was subsequently expanded by agency • Tutored beginning to advanced students on reading comprehension, speaking, grammar, an...
Sep 2008 — Feb 2009

Education

Occupations

Engineer
Support Engineer
Executive
Manager
IT Professional
Technical Support Specialist
Agents
Support Manager
Owner
Computer Software Professional
Office Assistant
Customer Service
Operations Manager
Systems Support Specialist
Support Specialists
Managers
Chief Executive
Software Developers
Office Clerk
Clerical Specialist

Skills

Technical Support
Saas
Databases
Bug Tracking
Quality Assurance
Customer Satisfaction
Testing
Enterprise Software
Product Development
Zendesk
Agile Methodologies
Management
Customer Support
Mobile Applications
Scrum
Cross Functional Team Leadership
Cloud Computing
Product Management
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