With work experience over 17 years, this person is nowadays working at Novagard Solutions which is based in 618 as a Sales Support Manager. Nathaniel received his education from 2002 to 2004 at the David N. Myers University. Nathaniel Kee-Bey is located in Cleveland, Ohio. To contact Nathaniel, you can search for their phone or e-mail address or find exhaustive information by requesting access to their additional details.
Name variants:
Nathan Kee-Bey
Contact Information
Last Update
Jun 27, 2022
Email
na**@gmail.com, na**@gmail.com
Location
Cleveland, OH
Company
Workplace
Colleagues
Work History
Sales Support Manager
5109 Hamilton Ave, Cleveland, OH 44114
Jul 2018 — Sep 2020
Client Relations Manager
1111 Superior Ave, Cleveland, OH 44114
Managed the daily operations of the Client Relations department.
Planned, prioritized and delegated work tasks between phone, chat and email to coincide with work schedules.
Managed team ...
Oct 2015 — Dec 2016
Contact Center Supervisor
8615 Usher Rd, Olmsted Falls, OH 44138
Ensured the Vitamix Culture and Core Values were infused in employee development & the Call Center atmosphere
Conceptualized and implemented multiple Household Contact Center Sales Contest...
Oct 1, 2013 — Aug 2015
Material Damage Claims Representative
59 Maiden Ln, New York, NY 10038
Analyzed and managed complex or technically difficult auto claims by investigating
Negotiated the settlement of claims & settled claims within my designated authority
Ensured claim files ...
Jan 2013 — Oct 2013
Service Center Lead
Memphis, TN
Previously licensed auto claims examiner in Ohio and reciprocal states
Negotiated settlement of claims & settled claims within designated authority
Assessed liability and resolved claims ...
Nov 2008 — Jan 2013
Dialer and Collection Supervisor
26000 Cannon Rd, Bedford Heights, OH 44146
Supervised twenty (20) 3rd Party collectors and 1 Lead
Managed call center Aspect Dialer
Made outbound calls to collect on commercial debt
Feb 2008 — Sep 2008
Customer Care Center Sales Manager
460 north Gulph Rd, King Of Prussia, PA 19406
Created and revised call center operations Standard Operating Procedures (SOP’s).
Hired, trained and developed 50 customer service & sales representatives and 5 Supervisors.
Implemented m...
Jul 2006 — Jul 2007
Call Center Customer Service Supervisor
1 Federal St, Boston, MA 02110
Lead a team of (4) direct reports and supervised (45+) insurance customer service associates.
Increased One-Call Resolution by 5%.
Retained 90% plus of rollover book (AIG).
Lead quality ...
2005 — 2006
Call Center Senior Manager of Operations
Responsible for strategic planning, development, staffing, and financial performance of a $618 million portfolio.
Lead a team of (7) direct reports and supervised (200 +) Associates to mee...
Jun 2004 — Mar 2005
Call Center Assistant Manager
6330 Gulfton Dr, Houston, TX
Instrumental in the inception of Mastering the Collection Process (home grown) to improve performance.
Analyzed and explained newly introduced production metrics to senior management and m...
Apr 2000 — May 2004
Education
2002 — 2004
1997 — 2002
Occupations
Engineer
Customer Service
Sales Specialist
Client Service Officer
Sales Support
Executive
Manager
Chief Networking Officer
IT Professional
SalesForce Administrator
Support Specialist
Scientist
Researcher
Cook
Baker
Services Professional
Sales Representative
Operations Manager
Customer Relations
Database Administration Professional
Database Administrator
Survey Researcher
Skills
Call Centers
Customer Service
Leadership
Management
Training
Customer Satisfaction
Team Building
Process Improvement
Customer Experience
Insurance
Vendor Management
Customer Retention
Employee Benefits
Employee Training
Business Process Improvement
Performance Management
Operations Management
Recruiting
Crm
Time Management
FAQs about Nathaniel Kee-Bey
What is the main profession of Nathaniel Kee-Bey?
Nathaniel Kee-Bey is a Senior Customer Service.
What are the main profession of Nathaniel?
These person's professions are Engineer and Customer Service
Where does Nathaniel Kee-Bey currently live?
Cleveland, Ohio is the place where Nathaniel Kee-Bey currently lives
What is Nathaniel Kee-Bey's email?
The expert's email is na**@gmail.com and na**@gmail.com.
Where did Nathaniel Kee-Bey work?
This expert worked at Novagard Solutions, Inc, Asurint.
What education does Nathaniel Kee-Bey have?
Nathaniel studied at the David N. Myers University from 2002 to 2004.
Are there any professional industries, that Nathaniel Kee-Bey is connected to?
This person works in Building Materials industry.
Are there any professional skills, that Nathaniel Kee-Bey has?
This person has skills in the following areas: Call Centers, Customer Service, Leadership, Management, Training, Customer Satisfaction, Team Building, Process Improvement, Customer Experience, and Insurance.