With work experience over 50 years, this expert is now working at Convey Health Solutions which is based in 1057 as a Director of Workforce Management. Michael received his education from 1969 to 1971 at the Adelphi University. This person is located in Melbourne, Florida. To contact directly with Michael, you can look for their phone or e-mail address or get full info by requesting access to this person's further details on Connexy.
Name variants:
Mikael Loewenstein,
Mychael Loewenstein,
Mike Loewenstein,
Mikey Loewenstein,
Mick Loewenstein,
Mickey Loewenstein,
Micky Loewenstein,
Michl Loewenstein,
Mischa Loewenstein
Contact Information
Last Update
Jul 12, 2022
Email
ml**@conveyhealthsolutions.com
Location
Melbourne, FL
Company
Workplace
Director of Workforce Management
Fort Lauderdale, FL
Industry
Retail Of Pharmaceuticals And Medical Supplies, Nonclassifiable Establishments
Colleagues
Work History
Sr. Manager Enterprise Call Center Technologies
Project manager for enterprise wide voice technology initiatives. Responsible for developing and implementing telephony related disaster recovery and business continuity plans. Upgrading of ...
Jan 1998 — Jan 2011
AVP Call Center Opperations
Negotiated telephony contracts and audited invoice for accuracy. Managed the call center operations team that implemented all routing and agent changes. Responsibility for predictive / progr...
1998 — Jan 2011
Director
Call center Opperations. Inovator of many new types of programs to increase sales and customer loyalty.
Oct 1987 — Nov 1998
Assistant Vice President Call Center Operations
8881 Liberty Ln, Port Saint Lucie, FL 34952
Education
1969 — 1971
1966 — 1968
Occupations
Executive
Director
IT Professional
Information Technology Specialist
Manager
Project Manager
Operations Manager
IT Specialist
Project Managers
Skills
Call Center
Team Building
Workforce Management
Customer Service
Ivr
Quality Assurance
Process Improvement
Avaya
Data Analysis
Analysis
Call Center Development
Microsoft Office
Cross Functional Team Leadership
Forecasting
Operations Management
Leadership
Vendor Management
Project Management
Budgets
Powerpoint
Negotiation
Access
Six Sigma
Project Planning
Microsoft Excel
Microsoft Word
Visio
Avaya Cms
Presence
Genesys
Injixo
Call Centers
Leadership Development
Strategic Planning
Training
Strategy
Software Documentation
Healthcare
Customer Satisfaction
Management
Coaching
Disaster Recovery
Cti
Contact Centers
Program Management
Time Management
Recruiting
Business Process
Team Leadership
Acd
FAQs about Michael Loewenstein
What is the main profession of Michael Loewenstein?
The expert is a Director of Workforce Management.
What are the profession of Michael Loewenstein?
These person's professions are Executive and Director
Where is Michael Loewenstein currently located?
Michael Loewenstein is currently located in Melbourne, Florida.
Does Michael Loewenstein have the email address?
ml**@conveyhealthsolutions.com is The professional's email address.
How many companies did Michael Loewenstein work at?
Michael Loewenstein worked at six jobs.
What education does Michael Loewenstein have?
Michael studied at the Adelphi University from 1969 to 1971.
What are the skills of Michael Loewenstein?
This professional has skills in the following areas: Call Center, Team Building, Workforce Management, Customer Service, Ivr, Quality Assurance, Process Improvement, Avaya, Data Analysis, and Analysis.