Mark W Schefer

Director Relationship Management

For over 12 years Mark W Schefer has been working in different jobs. Recently, this person worked as a Experience Leader - Director Client Services in C3/Customercontactchannels, Inc. widening experience. This professional graduated from Brigham Young University - Idaho where the professional received all the skills. You can find this person in Orange City, Florida, where he is located nowadays. Connexy has all the info you need to contact Mark W Schefer, such as this expert's phone number or email address. Send the request to get additional data.
Name variants:
Marc Schefer, Marcus Schefer, Markus Schefer, Marquis Schefer, Mark Schefer

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Contact Information

Last Update
Jul 12, 2022
Email
co**@yahoo.com, ma**@c3connect.com
Location
Orange City, FL

Workplace

C3/CustomerContactChannels, Inc.
Experience Leader - Director Client Services

Fort Lauderdale, FL

Industry

Outsourcing/Offshoring, Communication Services

Work History

Experience Leader - Director Client Services

3400 Lakeside Dr, Miramar, FL 33027
Jan 2014 — May 2018

Director Relationship Management

100 northeast 3Rd Ave SUITE 200, Fort Lauderdale, FL 33394
from May 2018

Director Client Services

201 east 4Th St, Cincinnati, OH 45202
Sep 2013 — Jan 2014

Global Operations Solutions - Leadership Development and Orginizational Development

201 east 4Th St, Cincinnati, OH 45202
Jun 2009 — Sep 2013

Senior Manager Training - Leadership Development

201 east 4Th St, Cincinnati, OH 45202
Jun 2006 — Jun 2009

Occupations

Executive
Director
Leader
Operations Manager
Managers

Skills

Call Centers
Workforce Management
Customer Satisfaction
Bpo
Contact Centers
Vendor Management
Outsourcing
Cross Functional Team Leadership
Performance Management
Program Management
Management
Strategy
Leadership
Customer Experience
Operations Management
Account Management
Call Center Development
Leadership Development
Employee Engagement
Strategic Partnerships
Start Ups
Ivr
Call Center
Performance Improvement
Avaya
Business Process Outsourcing
Curriculum Design
Iex Total View
Microsoft Office
Forecasting
Avaya Technologies
Nice Call Recording
Manage Client Expectations
Sharepoint
Root Cause Analysis
Global Operations
Program Implementation
Strategic Leadership
P&L
P&L Management
P&L Accountability
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