Since 2018, Magdalena Matwiej has been working in Scout Exchange 499, 499. Magdalena Matwiej is a well-qualified Director Customer Experience with over 11 years of work experience. According to Magdalena's CV and work profile, this expert has worked at more than six companies with diverse backgrounds and got various skills. Magdalena Matwiej studied at the University of Illinois at Chicago to 2008. This person is skilled in Polish. West Des Moines, Iowa is the place where the professional presently lives. Find this professional's actual contacts with Connexy search.
Name variants:
Magdalene Matwiej
Contact Information
Last Update
Jul 7, 2022
Email
ma**@texturacorp.com
Location
West Des Moines, IA
Company
Workplace
Colleagues
Work History
Saas Call Center Manager
500 Oracle Pkwy, California
Provide leadership to a call center/customer support team of 19, across 3 locations
Collaborate with Product Strategy and Documentation teams to develop and improve training materials for ...
Aug 2016 — Aug 2018
Saas Client Services Manager at Textura
Deerfield, IL
Successfully led the customer support team while it doubled in growth
Implemented interactive game elements to inspire better performance of the customer support team
Created an after-cal...
Jul 2014 — Aug 2016
Senior Saas Customer Service Representative
Deerfield, IL
Consulted clients in how to utilize Textura's Construction Payment Management application
Assisted in testing and implementing a new CRM software (Salesforce) and Cisco Software
Developed...
Jan 2013 — Jun 2014
Saas Customer Service Representative
Deerfield, IL
Responded to clients inbound calls and emails to provide extensive training, support and troubleshooting issues
Utilized problem solving skills to quickly and effectively diagnose and solv...
Jan 2011 — Dec 2013
Offfice Manager Assistant and Sales Consultant
Scheduled and controlled commercials emitted on Dish Network's Polsat 2 International Television
Managed multiple clients portfolios
Negotiated contract deals with new and existing client...
Feb 2008 — Dec 2012
Education
Occupations
Executive
Manager
Director
IT Professional
Information Technology Specialist
Sport Trainer
Sports Trainer
Counselor
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
IT Specialist
Sports Trainers
Advisor
Skills
Salesforce.com
Management
Leadership
Customer Relationship Management
Software As A Service
Time Management
Microsoft Powerpoint
Training
Teamwork
Team Building
Team Leadership
Business Process Improvement
Account Management
Business Analysis
Crm
Customer Service
Powerpoint
Saas
Project Management
Sales
Microsoft Office
Microsoft Excel
FAQs about Magdalena Matwiej
What's the main profession of Magdalena Matwiej?
Magdalena is a Manager of Customer Support.
What jobs is Magdalena a professional at?
Magdalena Matwiej is a professional Executive and Manager jobs.
Where does Magdalena Matwiej currently live?
Magdalena Matwiej currently lives in West Des Moines, Iowa.
What is Magdalena Matwiej's email?
The expert's email is ma**@texturacorp.com.
Where did Magdalena Matwiej work?
This person worked at Scout Exchange, Oracle.
Where has Magdalena Matwiej studied?
Magdalena studied at the University of Illinois at Chicago to 2008.
What languages does Magdalena Matwiej speak?
Magdalena Matwiej speaks Polish.
What is the industry that Magdalena Matwiej worked in?
Magdalena Matwiej works in Information Technology And Services industry.