Since 2017, Jon Helin has been working in Doxo located 77, 77. Jon is a qualified Director Support and Business Operations with over 47 years of work experience. According to Jon's CV and work profile, this professional has worked at more than 14 places with diverse backgrounds and gained various skills. Jon attended school at the American University. Jon Helin can be found in Seattle, Washington – where this person is currently located. You can find this expert's actual email address and phone number through Connexy search.
Name variants:
John Helin,
Jonathan Helin
Contact Information
Workplace
Director Support and Business Operations
Seattle, WA
Industry
Internet, Business Services at Non-Commercial Site
Colleagues
Work History
Director Support and Business Operations
101 Stewart St, Seattle, WA 98101
Responsible for the Payment Operations, Fraud, and Applications Support teams that build programs and software for customer use. Manages staffing needs, training, performance management, and...
from Jan 2017
Director Service Operations and Analytics
100 Ravine Ln northeast SUITE 220, Bainbridge Island, WA 98055
Avalara, Inc. is a leading cloud-based software platform that delivers a broad array of compliance solutions related to sales tax and other transactional taxes, such as VAT. Avalara easily i...
Feb 2014 — Jan 2017
Senior Director Service Delivery
2 Avenue De Lafayette, Boston, MA 02111
Led a team of 200+ to improve processes, customer satisfaction, and employee efficiencies. Repatriated support from India to new call center in US.
Mar 2013 — Nov 2013
Senior Director Customer Success
25 1St St, Cambridge, MA 02141
HubSpot is an inbound marketing system that enables businesses to take advantage of the internet (search engines, blogosphere, and social media sites) to get found by more potential customer...
Jan 2012 — Jan 2013
Vice President Operations
900 Chelmsford St, Lowell, MA 01851
Responsible for technical service and call center operations for 500+ employees.
Oct 2005 — Nov 2011
Director Support Services
Responsible for 5 distinct outsourced technical support desks supporting over 500,000 users; built and maintained relationships with 15 clients. Integral to growth strategies resulting in si...
Dec 2001 — Oct 2005
Director Network Support
Responsible for network support services for startup ASP. Managed and oversaw the creation of all WAN related services and equipment. Circuit and equipment turn-up and pre and post sales sup...
Aug 2000 — Jan 2002
Manager Internet Support
1 Verizon Way, Basking Ridge, NJ
Responsible for international inbound technical support center engineering group. Supporting over 10,000 direct-connect internet customers.
Jun 1996 — Aug 2000
Education
Occupations
Executive
Director
Operations Manager
Skills
Crm
Management
Start Ups
Leadership
Outsourcing
Call Centers
Operations Management
Call Center
Customer Service
Technical Support
Enterprise Software
Saas
Sales
Program Management
Executive Management
Cloud Computing
Networking
Training
Business Process
Analytics
Quality Assurance
Strategy
Customer Relationship Management
Process Improvement
Product Management
Contact Centers
Budgets
Cross Functional Team Leadership
Service Delivery
Vendor Management
Customer Experience
Software As A Service
Hiring
Recruiting
Professional Services
Business Development
Strategic Partnerships
Business Process Improvement
Customer Relations
Budgeting
Change Management
Telecommunications
Customer Success
Fraud Investigations
Performance Management
Start Up Environment
FAQs about Jon Helin
What's the main profession of Jon Helin?
This professional's job is Director Support and Business Operations
What are the main profession of This professional?
These person's professions are Executive and Director
Where does Jon Helin live?
The expert lives in Seattle, Washington.
What is Jon Helin's email?
Jon's email is he**@gmail.com and jo**@avalara.com.
Where did Jon Helin work?
This expert worked at Doxo, Avalara.
What education does Jon Helin have?
Jon studied at the American University.
What is the industry that Jon Helin worked in?
Jon Helin works in Internet industry.
Are there any special skills Jon Helin has?
Jon Helin has skills in the following areas: Crm, Management, Start Ups, Leadership, Outsourcing, Call Centers, Operations Management, Call Center, Customer Service, Technical Support, and Enterprise Software.