Jon Borowka

Call Center Director

For over 16 years Jon Borowka worked in different jobs. Recently, this expert worked as a Call Center Director in Nation Safe Drivers enhancing knowledge. You can find Jon in West Palm Beach, Florida, where he is located nowadays. Connexy has all the personal info you need to contact Jon Borowka, such as Jon Borowka's phone number or email. Send us the request to get additional info.
Name variants:
John Borowka, Jonathan Borowka

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Contact Information

Last Update
Jul 10, 2022
Location
West Palm Beach, FL

Workplace

Nation Safe Drivers
Call Center Director

Industry

Insurance

Work History

Call Center Director

from Nov 2018

Vice President of Global Operations and Client Services

Launched, grew and directed a team of 20 into a global team of 500, comprised of customer service and back office professionals, for a full-service management solutions company, specializing...
Dec 2012 — Jul 2018

Client Services Management

Managed and developed a global team of 12 professionals.(New York, Asia, and London) · Reduced the turnaround and lead times on the order lifecycle, supporting 50+ members of the North Ame...
Mar 2006 — Sep 2012

Customer Service Manager

521 5Th Ave FLOOR 14, New York, NY 10175
 Oversaw the National Service Center consisting of 12 employees responsible for supporting (10,000) customers utilizing a multitude of services.  Provided presentations and demonstration...
Sep 2002 — Mar 2006

Education

2016 — 2018
2012 — 2012

Occupations

Executive
Director
Vice President
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
Chief Executive

Skills

Project and Change Management
Process Migrations and Improvements
Metrics and Key Performance Indicators
Near and Off Shoring
Organizational Optimization
Staff Development
International Experience
Crm
Training
Interviews
Recruiting
Coaching
Call Centers
Team Building
Project Management
Management
Customer Service
Process Improvement
Service Management
Change Management
Telecommunications
Service Delivery
Mpls
Cross Functional Team Leadership
Networking
Vendor Management
Dispute Resolution
Outsourcing
Customer Retention
Retention Strategies
Retention Management
Data Center
Customer Experience
Analysis
Customer Satisfaction

FAQs about Jon Borowka

What is the profession of Jon Borowka?

This professional's job is Call Center Director

What jobs is Jon Borowka a professional at?

Jon Borowka is proficient at such jobs as Executive and Director.

Where is Jon Borowka currently located?

Jon Borowka is located in West Palm Beach, Florida.

Where did Jon Borowka work?

The expert worked at Nation Safe Drivers, Cydonian Management Corp.

What education does Jon Borowka have?

Jon studied at the from 2016 to 2018.

Are there any industries, that Jon Borowka works in?

Jon works in Outsourcing/Offshoring industry.

What are the skills of Jon Borowka?

Jon has the following skills: Project and Change Management, Process Migrations and Improvements, Metrics and Key Performance Indicators, and Near and Off Shoring.
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