Jennifer Mawson

Director, Operational Excellence and Leadership Development

Since 2019, Jennifer Mawson has been working in Northwood Hospitality 3, 3. This expert is a qualified Director, Operational Excellence and Leadership Development with over 26 years of work experience. According to Jennifer's resume and work profile, this person has worked at more than 12 companies with diverse backgrounds and gained various skills. Jennifer attended school at the Saint John's University from 1993 to 1997. This expert has professional certification as Six Sigma Green Belt and Cpr and the person has studied Spanish and French. Jennifer Mawson can be found in San Diego, California – where this person currently lives. You can search for the professional's phone and email. We can also provide you exhaustive contact information upon request.
Name variants:
Jen Mawson, Jenny Mawson, Jennie Mawson, Jenne Mawson, Jan Mawson

If it is your profile

Claim it

You may know Jennifer Mawson

Make recommendation

Contact Information

Last Update
Jul 12, 2022
Email
jm**@carlson.com, ma**@gmail.com, jm**@carlsonrezidor.com
Location
San Diego, CA

Workplace

Northwood Hospitality
Director, Operational Excellence and Leadership Development

New York, NY

Industry

Hospitality, Management Services

Work History

Director, Operational Excellence and Leadership Development

1819 Wazee St, Denver, CO 80202
The Corporate Director of Operational Excellence and Leadership Development is responsible for operational excellence and leadership development across the organization and portfolio. Respon...
from Mar 2019

Operations, Guest Experience and Brand Compliance Consultant

Providing operations and guest experience expertise to hotel teams. Focused on driving operational efficiency in the areas of guest experience, front office, housekeeping and food & beverage...
Mar 2018 — Mar 2019

Senior Director, Brand Standards, Compliance, Operations

Mar 2016 — Jan 2018

Director of Standards, Compliance and Operations

Carlson Rezidor Hotel Group is one of the world's largest and most dynamic hotel groups and includes 1,400 hotels in operation and under development with more than 220,000 rooms and a footpr...
Nov 1, 2011 — Mar 2016

Senior Director, Standards, Compliance and Operations

2011 — 2015

Operations Manager - Hospitality Support Services Center - Full Service

Created and implemented strategic plans for the newly created Hospitality Support Services Center and the Hotel Specialist role within the full service operations team to support hotels and ...
Aug 2009 — Nov 2011

Revenue Optimization Specialist

Provided centralized revenue optimization consulting and expertise to assigned group of full-service and midscale hotels. Analyzed and made recommendations related to all booking channels an...
Aug 2008 — Aug 2009

Operations Manager - Voice Reservations

Managed team of 5 supervisors in Omaha and Mexico City, leading 80-100 multi-lingual sales representatives. Maximized average rate and contribution to revenue for all Carlson hotel brands by...
Apr 2006 — 2008

Bilingual Sales and Development Supervisor

Supervised team of 25 English and French-speaking Reservation Sales Representatives. Achieved sales, service, and budgetary goals by maximizing reservation production and reservation sales o...
Jul 2004 — Apr 2006

Client Service Representative

33625 Cumberland Blvd SUITE 600, Atlanta, GA 30339
Maintained communication with established clients to ensure successful business development, sought new business opportunities, and promoted client and employee retention. Communicated and c...
Jun 2002 — Jul 2004

Bilingual Customer Service Account Representative

1373 Enterprise Dr, West Chester, PA 19380
Provided customer service and account management to key account in French and English. Responsible for measuring and driving the satisfaction of customer account. Monitored performance to cu...
Sep 2001 — Jun 2002

C.h Robinson Worldwide, Inc

14701 Charlson Rd, Eden Prairie, MN 55347
Served as single point of contact for national accounts. Routed weekly freight deliveries and coordinated with local branch offices to ensure on-time and on-budget deliveries. Analyzed lanes...
1997 — 2001

Occupations

Executive
Director
Counselor
House Keeper
House Cleaner
HR Specialist
Human Resources Specialist
Partner
Operations Manager
Advisor
Housekeeping Aide
Cleaning Worker
Recruitment
Chief Executive

Skills

Hospitality Industry
Customer Service
Pre Opening
Data Analysis
Project Management
Quality Management
Customer Experience
Brand Standards
Brand Compliance
Revenue Analysis
Hospitality Management
Hotel Management
Hotel Openings
Hotels
Front Office
Resorts
Food and Beverage
Budgeting
Micros
Property Management Systems
Tourism
Rooms Division
Change Management
Cross Functional Team Leadership
Leadership
Team Leadership
Training Delivery
Employee Training
Service Culture
Business Process Improvement
Brand Development
Mentoring
Employee Engagement
Employee Learning and Development
Opening Hotels

FAQs about Jennifer Mawson

What is the profession of Jennifer Mawson?

This professional's job is Director, Operational Excellence and Leadership Development

What jobs is Jennifer a professional at?

The expert is proficient at such jobs as Executive and Director.

Where does Jennifer Mawson currently live?

Jennifer Mawson currently lives in San Diego, California.

Does the professional have the email address?

jm**@carlson.com and ma**@gmail.com is Jennifer Mawson's email address.

Where did Jennifer Mawson work?

The professional worked at Northwood Hospitality, Independent Consultant.

What education does Jennifer Mawson have?

Jennifer studied at the Saint John's University from 1993 to 1997.

Are there any professional certifications, that Jennifer Mawson has?

Jennifer Mawson received the following certifications: Six Sigma Green Belt and Cpr.

What languages does Jennifer Mawson speak?

Jennifer Mawson speaks Spanish and French.
Login