For over 15 years Hunter Hawkins worked in different jobs. Recently, this expert worked as a Assistant Contact Center Manager in United Heritage Credit Union widening experience. This professional graduated from Portland Community College in 2008 where the professional received all the skills and knowledge. You can find Hunter Hawkins in Henderson, Nevada, where he is located nowadays. Connexy has all the personal info you need to be in touch with Hunter Hawkins, such as Hunter's phone or e-mail. Send us the request to get additional data.
Name variants:
Hunter Hawkins
Contact Information
Last Update
Jul 11, 2022
Email
hu**@me.com
Location
Henderson, NV
Company
Workplace
Assistant Contact Center Manager
Austin, TX
Industry
Banking, State Credit Union, State Credit Unions, Federal Credit Unions
Colleagues
Work History
Assistant Contact Center Manager
12208 north Mo Pac Expy, Austin, TX 73301
from Sep 2020
Co Owner
Started independent coffee shop and managed all aspects from early design to finished store. Oversaw all employee training and hiring, vendor relations, social media, design of coffee shop a...
Nov 2015 — Apr 2017
Unit Manager
1680 Capital One Dr, Mclean, VA 22102
Lead, coach and develop a team of 15+ agents to achieve center goal expectations and deliver outstanding customer service
Deliver behavior based coaching for associates, develop action pla...
Oct 2012 — Feb 2013
Customer Service Supervisor
25505 west 12 Mile Rd, Southfield, MI 48034
Credit Acceptance (NASDAQ: CACC) is a 1,300+ employee, Michigan-based indirect finance company with 2014 operating revenues of $723M. Founded in 1972, Credit Acceptance works with car dealer...
from Feb 2013
Customer Service Supervisor
100 Winchester Cir, Los Gatos, CA 95032
Convert and develop high performing CSR’s
Handle performance issues in a timely and professional manner
Provide ongoing coaching and feedback to agents
Develop action plans with agents
...
Mar 2008 — Feb 2012
Lead Merchant Teller
420 Montgomery St, San Francisco, CA 94129
Meet personal sales goals and team sales goals
Serve as a mentor to new tellers
Cross sell additional financial products and services to clients
Communicate to Service Manager and Branch...
Feb 2006 — Mar 2008
Senior Teller 2
800 Nicollet Mall, Minneapolis, MN 55402
Drive team and personal sales performance
Assist in training new tellers
Help with mock audits to ensure 100% compliance following
Provide resolution to more complex customer issues
Nov 2001 — Nov 2004
Customer Service
Provide great interactions with customers and assist with checking out movie rentals
Setup promotional displays, organize movies and ensure store meets cleanliness standards
Mar 2001 — Jan 2002
Teller
270 Park Ave, New York, NY 10010
Provide top-notch face-to-face interactions with clients
Run routine transactions and recognize need for additional banking products and services
Follow compliance procedures
Jun 2000 — Mar 2001
Usher
Direct customers to their seats
Prepare food concessions, up-sell combo’s and current promotions
Clean theaters after each showing
Jul 1998 — Jan 1999
Education
2006 — 2008
1995 — 1999
Occupations
Executive
Manager
Artist
Entertainment Professional
Co-Owner
Sales Specialist
Supplier
Operations Manager
Entertainer
Owner
Chief Executive
Services Professional
Sales Representative
Skills
Call Centers
Customer Satisfaction
Training
Customer Experience
Customer Service
Team Building
Coaching
Team Leadership
Call Center
Performance Management
Process Improvement
Sales
Customer Retention
Performance Metrics
Hiring
Quality Assurance
Workforce Management
Time Management
Employee Training
Telephone Skills
Troubleshooting
Vendor Management
Metrics
Retail Banking
Customer Service Management
Schedules
Outlook
Technical Support
Process Scheduler
Fax
New Hire Orientations
Powerpoint
Microsoft Word
Data Entry
Payroll
Supervisory Skills
Interviews
Avaya
Contact Centers
Interviewing
Mac Os X
Applicant Tracking Systems
Merchant Services
Legal Compliance
Leadership
Management
Recruiting
Microsoft Office
Microsoft Excel
Teamwork