For over 18 years Hillary A Law worked in different jobs. Recently, Hillary A Law worked as a Chief Experience Officer in Jsc Federal Credit Union widening experience. This expert graduated from Our Lady of the Lake University in 2012 where this person got all the necessary knowledge and skills. This person has all necessary knowledge and skills for his job, proven by the following certifications in Chartered Property and Casualty Underwriter (Cpcu), Certified Product Manager (Cpm), and Certified Product Marketing Manager (Cpmm). You can find Hillary in Missouri City, Texas, where he lives nowadays. Connexy has all the information you need to contact Hillary A Law, such as Hillary A Law's number or email. Send the request to get additional info.
Name variants:
Hilary Law
Contact Information
Last Update
Jul 14, 2022
Email
hi**@usaa.com
Location
Missouri City, TX
Company
Workplace
Chief Experience Officer
Houston, TX
Industry
Financial Services, Federal Credit Agency, Credit Union, State Credit Union, Federal Credit Unions
Colleagues
Work History
Director, Enterprise Customer Experience Strategy and Experience Design
6301 Owensmouth Ave, Woodland Hills, CA 91367
Sep 2017 — May 2019
P and C, Operations and Experience Owner
9800 Fredericksburg Rd, San Antonio, TX 78240
May 2016 — Sep 2017
Enterprise Product Innovation Director, Enterprise Strategy and Marketing
9800 Fredericksburg Rd, San Antonio, TX 78240
Partnering with HR and Operations to deliver innovations to transform the internal Employee Experience to achieve increased engagement, productivity, and retention.
Responsible for ideatio...
Dec 2014 — May 2016
Home Experience Product Strategy and Program Management Director, Enterprise Strategy and Marketing
9800 Fredericksburg Rd, San Antonio, TX 78240
Lead Home Experience strategy and program management team responsible for implementing innovative multi-channel strategies for end-to-end home experience: capabilities regarding members’ exp...
Apr 2014 — Dec 2014
Real Estate Lending Strategy Professional Rotation, Federal Savings Bank
9800 Fredericksburg Rd, San Antonio, TX 78240
Program manager of cross-functional executive team, responsible for development and implementation of Real Estate Lending and Home Experience multi-year strategy.
Key influencer in senior ...
Jun 2012 — Apr 2014
P and C Product Management Director, P and C
9800 Fredericksburg Rd, San Antonio, TX 78240
Lead diverse, matrixed professional teams organized to proactively identify member friction points and then design optimized technology capabilities that better equipped front line agents to...
Aug 2010 — Jun 2012
Business Operations Manager, Banking and Insurance Services
9800 Fredericksburg Rd, San Antonio, TX 78240
Established and lead P&C Member Advocacy Team, to centralize the expertise and best practices to respond to all escalated phone calls/correspondence to P&C executives, CEO, and Board.
Prop...
Oct 2006 — Aug 2010
Senior Member Relationship Specialist, Banking and Insurance Services
9800 Fredericksburg Rd, San Antonio, TX 78240
Top performing sales and retention expert, responsible for Best-in-class experience delivery, technical expertise and accuracy, and performance-based results.
Established enhanced operatio...
May 2005 — Oct 2006
Market Research and Competitive Analysis, P and C
9800 Fredericksburg Rd, San Antonio, TX 78240
Evaluated competitor landscape across underwriting guidelines, pricing, business model changes, and product features to keep executive leadership informed of emerging trends.
Developed sit...
May 2004 — May 2005
Member Relationship Specialist, Banking and Insurance Services
9800 Fredericksburg Rd, San Antonio, TX 78240
Taught adult learners complex insurance technical skills, coached to ensure mastery of learning.
Delivered highest retention rate in comparison to peers, as a result of high technical prof...
Feb 2001 — May 2004
Education
2008 — 2012
1998 — 2008
Occupations
Executive
Chief Experience Officer
Accountant
Finance and Accounting Specialist
Director
Chief Executive
Accounting Bookkeeper
Bookkeeper
Operations Manager
Skills
Leadership
Insurance
Process Improvement
Product Management
Risk Management
Management
Competitive Analysis
Operations Management
Financial Services
Strategy
Program Management
Business Process Improvement
Change Management
Executive Management
Strategic Planning
Call Centers
Customer Service
Product Development
Portfolio Management
Business Analysis
Wealth Management
Marketing
Product Marketing
Financial Planning
Experience Design
Product Lifecycle Management
Mobile Devices
Project Management
Event Planning
Leadership Development
Team Building
Coaching
Training
Agile Methodologies
Innovation Development
Vendor Management
Underwriting
Customer Relations
Mentoring
Cross Functional Team Leadership
Natural Language Processing
Business Development
Sales
Strategic Partnerships
Mobile Applications
Nonprofit Organizations
Public Speaking
Program Development
Customer Experience
Analytics
Search Engine Optimization
Net Promoter Score
Customer Research
FAQs about Hillary A Law
What is the main profession of Hillary A Law?
This professional's job is Chief Experience Officer
What jobs is Hillary A Law proficient at at?
Hillary A Law is proficient at such jobs as Executive and Chief Experience Officer.
Where is Hillary A Law currently located?
The expert is currently located in Missouri City, Texas.
What is Hillary A Law's email?
The expert's email is hi**@usaa.com.
Where did Hillary A Law work?
Hillary A Law worked at Jsc Federal Credit Union, Farmers Insurance.
Where has Hillary A Law studied?
Hillary studied at the Our Lady of the Lake University from 2008 to 2012.
Are there any professional certifications, that Hillary A Law has?
The professional received the following certifications: Chartered Property and Casualty Underwriter (Cpcu), Certified Product Manager (Cpm), and Certified Product Marketing Manager (Cpmm).
What is professional industry that Hillary A Law worked in?
Hillary works in Financial Services industry.