Diane Gordon has been working as a Vp, Client Success at Panorama Education since 2019. Moreover, this professional has professional experience at more than 13 companies in the relevant field. Diane has a total work experience of 26+ years. Diane Gordon studied at the University of New Hampshire Peter T. Paul College of Business and Economics. Nowadays Diane lives in Arlington, Massachusetts region. Find Diane Gordon's current phone number and email with our search.
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Diana Gordon
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Work History
Chief Customer Officer
130 Turner St, Waltham, MA 02453
Brought in to lead all post-sale customer activities, from implementation through renewal readiness. Managed a $3M budget and 75 employees. Built and scaled a repeatable implementation proce...
Jun 2013 — Apr 2018
Chief Customer Officer
100 Summer St, Boston, MA 02110
Recruited originally to scale Customer Support, ultimately responsible for the entire post-sale customer journey, managing a team of 100, with a $7M budget, and a revenue target of $8M and 3...
Aug 2010 — Jun 2013
Svp, Services and Support
Plano, TX
Managed 50 people and a $3M budget across the IT, Support, Presales, and Professional Services teams goaled on supporting the sale and delivery of enterprise mobility solutions, for a compan...
Mar 2007 — Aug 2010
Svp, Solutions
Grew a team of implementation and support personnel responsible for the successful implementation of Sentillion at over 100 hospitals. Created a Product Management function, enabling Sentill...
2001 — 2004
Vp, Operations and Marketing
In late 1996, Gartner Group acquired three interactive learning businesses to form Gartner Learning. The company was sold to NETG in 1998. Ran the marketing function, creating messaging, col...
Mar 1997 — Dec 1998
Director, Professional Services
14 Oak Park Dr, Bedford, MA 01730
As Progress’s sole Industry Analyst, provided industry analysis to R&D, Marketing, and Sales and represented Progress to analysts at meetings and events. Led a Marketing Services group respo...
1991 — 1995
Education
Occupations
Executive
Vice President
IT Professional
Computer Software Professional
Chief Executive
Software Developers
Skills
Enterprise Software
Professional Services
Product Management
Business Development
Saas
Competitive Analysis
Solution Selling
Leadership
E Commerce
Vendor Management
Sales Operations
Customer Satisfaction
Process Improvement
Crm
Salesforce.com
Customer Retention
Strategic Partnerships
Consulting
Customer Experience
Cloud Computing
Customer Service
Customer Support
Software As A Service