We found the following information about Brandon Dy Yu at Fedex Express, where Brandon Dy Yu has worked as a Planning and Engineering Specialist - Senior since 2018. Brandon's total work experience is over 17 years, during which time the professional had at least nine jobs at different places to develop skills. Brandon Dy Yu studied at the University of Cebu from 2003 to 2005. This expert has professional certification as Apm Group, License 2632227-21726 and Apmg-International, License 02364753-01-Bldy and the professional has studied English and Filipino. San Francisco, California is the place where this expert presently lives. You can search for the person's contacts. We can also provide you additional contact information upon request.
Name variants:
Branden Yu,
Brand Yu,
Brandy Yu
Contact Information
Last Update
Jul 5, 2022
Email
yu**@yahoo.com, br**@fedex.com, yu**@gmail.com
Location
San Francisco, CA
Company
Workplace
Colleagues
Work History
Advanced Customer Technology Support Specialist
Scope of Work:
Management representative to ISO 9001 audit and Internal Auditor for IT Services SOP
Quality champion and consultant for process improvement projects
Communications specia...
Jul 2016 — Dec 2017
Advanced Customer Technology Support Specialist - Associate
Scope of Work:
Internal Auditor for IT Services SOP and ISO 9001 compliance
Trainer for FedEx Automation Solutions Awareness with over 20 training sessions and webinars conducted
Level 3...
Mar 2012 — Jul 2016
Software Support Engineer + Incident Manager
Scope of Work:
o IT Single Point of Contact (SPOC) for high-risk Courier business, providing immediate attention to customer concerns
o Tier-2 application support for Mirsal 2 and Siebel ...
Mar 1, 2009 — Feb 1, 2012
Incident Manager
Scope of Work:
o Ensure the speedy restoration of services in the event of system issues as per agreed SLAs
o Conduct weekly Incident Review Board meeting and ensure that each incident is...
Jun 2011 — Feb 2012
Incident Coordinator
Scope of Work:
o Generate regular Incident Reports, Productivity and KPI Reports and other ad-hoc reports required by management
o Custodian for online Knowledge Database and Known Error ...
Mar 2009 — Jun 2011
System and Database Administrator
5005 east Mcdowell Rd, Phoenix, AZ 85008
Scope of Work
Tier-2 support for Workstream MES applications
Systems administration for Workstream MES application, OpenVMS, user accounts and security management, and database administra...
Dec 1, 2006 — Feb 1, 2009
It Helpdesk Technician
5005 east Mcdowell Rd, Phoenix, AZ 85008
Scope of Work
Tier-1 support for user requests (via phone, email or walk-in) having IT related concerns, resolve issues or escalate to the proper administrator as needed
Facilitate Backup...
Oct 1, 2005 — Dec 1, 2006
Lecturer - College of Computer Engineering
Scope of Work
Instructor/Lecturer for the College of Computer Engineering, teaching various subjects such as Engineering Math, Research Methods, and Professional Ethics
Adviser to the stu...
Jun 2003 — Oct 2005
Education
2003 — 2005
1992 — 1997
1988 — 1992
Occupations
Engineer
Engineering Specialist
Sales Specialist
Support Specialist
Accountant
Internal Auditor
Representative
Counselor
Executive
Project Manager
Coordinator
Team Leader
Manager
Client Service Officer
Customer Service
Certified Auditor
Auditor
Advisor
Project Managers
Managers
Operations Manager
Skills
Itil
It Service Management
Iso 20000
Incident Management
Internal Audit
Iso 27001
Iso 27001 Lead Auditor
Information Security Management
Quality Management
Microsoft Office
Troubleshooting
Databases
System Administration
Technical Support
Networking
It Operations
Management
Oracle
Change Management
It Management
Flash Animation
Research
Infrastructure
Sql
Bmc Remedy
Sdlc
Root Cause Analysis
Technical Documentation
Systems Analysis
Problem Management
Database Administration
Security
Software Documentation
Trend Analysis
Service Desk
Help Desk Support
Sarbanes Oxley
Kaizen
5S
Cobit
Key Performance Indicators
Desktop Support
Training and Development
Training
Train the Trainer
Iso 9001
Iso 19011