Since 2020, Brad Filbert has been working in Vystar Credit Union based 55, 55. This professional is a proficient Vice President of Enterprise Contact Centers with over 16 years of work experience. According to Brad's resume and work profile, Brad Filbert has worked at more than ten places with diverse backgrounds and got different skills. Brad Filbert studied at the Sterling College from 1993 to 1996. Brad has studied English. Brad Filbert can be found in Olathe, Kansas – where the professional currently lives. You can contact with Brad by searching for phone or email address or get additional information by requesting access to this person's details.
Name variants:
Bradford Filbert,
Bradley Filbert
Contact Information
Last Update
Jun 25, 2022
Email
bf**@pmai.org, bw**@yahoo.com, bw**@gmail.com
Location
Olathe, KS
Company
Workplace
Colleagues
Work History
Vice President of Enterprise Contact Centers
4949 Blanding Blvd, Jacksonville, FL 32210
from Feb 2020
Senior Vice President of Global Wfm and Robotic Process Automation
100 northeast 3Rd Ave SUITE 200, Fort Lauderdale, FL 33394
from Oct 2017
Workforce Management Director of the Americas, Australia, and New Zealand
200 Vesey St, New York, NY 10007
Workforce Management Director of the Americas, Australia, and New Zealand
Jul 1, 2015 — Oct 2017
Vice President of Customer Service Operations
400 Atlantic St, Stamford, CT 06901
Jan 2012 — Jun 2014
Senior Director of Customer Service
13861 Sunrise Valley Dr SUITE 300, Herndon, VA 20171
2010 — 2012
Multi-Site Manager of Workforce Management and Reporting
200 Wilmot Rd, Deerfield, IL 60015
2009 — 2010
Director of Workforce Planning
96 Mathews Dr #154, Hilton Head Island, SC 29926
2008 — 2009
Multi-Site Senior Manager of Workforce Management
1 Expy Way St, Louis, MO
2004 — 2008
Workforce Management Supervisor
6301 Owensmouth Ave, Woodland Hills, CA 91367
2001 — 2004
Education
1993 — 1996
Occupations
Executive
Vice President
Senior Vice President
Chief Executive
Skills
Vendor Management
Call Centers
Workforce Management
Leadership
Management
Project Management
Process Improvement
Customer Satisfaction
Cross Functional Team Leadership
Customer Experience
Strategy
Continuous Improvement
Team Building
Contract Negotiation
Contact Centers
Performance Management
Team Leadership
Business Continuity
Crm
Customer Retention
Business Process Improvement
Customer Service
Forecasting
Sales
Strategic Planning
Operations Management
Account Management
Analysis
Analytics
Business Analysis
Telecommunications
Coaching
Six Sigma
Team Management
Budgets
Call Center
Change Management
Data Analysis
Outsourcing
Salesforce.com
Marketing
Product Management
Program Management
Project Planning
Quality Assurance
Saas
Service Delivery
P&L Management
Retail
Process Scheduler