Andrew Conville has been a Director of Aftersales Dealer and Customer Support at Mahindra Usa, Inc. since 2018. Furthermore, the professional has on-the-job experience at more than 12 companies in the related field. Andrew has a total work experience of 27+ years. Andrew Conville studied at the Virginia Military Institute from 1986 to 1990. Today Andrew lives in Charlotte, North Carolina region. You can find this professional's current email address and number through our search.
Name variants:
Andru Conville,
Andy Conville,
Drew Conville
Contact Information
Last Update
Jul 7, 2022
Email
an**@mahindrausa.com, an**@conville.com, an**@husqvarnagroup.com
Location
Charlotte, NC
Company
Workplace
Colleagues
Work History
Director of Aftersales Dealer and Customer Support
Houston, TX
Responsible for:
Customer Care
Quality
Technical Support
Parts and Service Growth and Development
Parts Sales
Warranty Adjudication and Claims Support
Vendor Recovery
from May 2018
Senior Manager, Customer Service and After Sales
Responsibility for consumer, distributor and dealer facing parts and service support to include 4 call centers:
Customer Assistance Center
Technical Support Hotline
Parts Support Hotline...
Mar 2015 — May 2018
Director of Service
s45 W29290 Wi 59, Waukesha, WI
Responsibility for distributor and dealer facing parts and service support to include three call centers:
Technical Support Hotline
Parts Support Hotline
Warranty Hotline
Responsibility...
Feb 1, 2012 — Mar 2015
Channel and Marketing Manger, Pump Stations
970 west Sierra Madre Ave, Azusa, CA
Responsible for the ASP (Authorized Service Provider) network / channel. Responsibilities include: channel management, ASP qualification, ASP training & development, and ASP business & quali...
Nov 2010 — Feb 2012
Operations Manager
8111 Lyndale Ave south, Minneapolis, MN 55420
Managed the development of Toro commercial distributors.
Enhanced distributor service support capabilities to improve customer satisfaction, grow market share, and improve both distributor...
May 2007 — Jun 2010
Marketing Manager, Extended Service Plan
Dearborn, MI
Managed the development, testing, implementation and on-going operations of the Ford Extended Service Plan e-commerce website (www.ford-esp.com).
Managed the development, launch and on-goi...
Oct 2002 — Oct 2004
Operations Specialist
Dearborn, MI
Managed relations with key internal departments and the field parts and service operations.
Lead and took part in Six-Sigma process improvement project teams. In unison with key stakeholde...
Aug 2000 — Aug 2002
Education
Occupations
Executive
Director
Sales Specialist
Sales Agent
IT Professional
Technical Support Specialist
Supplier
Senior Manager
Engineer
Customer Service
Client Service Officer
Professor
Instructor
Pedagogue
Technician
Operations Manager
Sales Representative
Systems Support Specialist
Support Specialists
Services Professional
Technical Specialist
Technical Support Specialists
Skills
Strategy
Process Improvement
Leadership
Management
Customer Satisfaction
Product Development
Cross Functional Team Leadership
New Business Development
Strategic Planning
Six Sigma
Sales
Retail
Operations Management
Team Building
Marketing
Pricing
Sales Operations
Training
E Commerce
Business Development
Analysis
Direct Marketing
Automotive
Forecasting
Business Strategy
Competitive Analysis
P&L Management
Business Services
Market Research
Service Operations
Analytics
Pricing Strategy
Customer Service
Business Process Improvement
Account Management
Negotiation
Manufacturing
FAQs about Andrew Conville
What is the main profession of Andrew Conville?
This professional's job is Director of Aftersales Dealer and Customer Support
What are the main profession of Andrew?
These person's professions are Executive and Director
Where does Andrew Conville live?
Andrew currently lives in Charlotte, North Carolina.
Does the expert have the email address?
an**@mahindrausa.com and an**@conville.com is Andrew Conville's email address.
How many companies did Andrew Conville work at?
Andrew Conville worked at 12 jobs.
What education does Andrew Conville have?
Andrew studied at the Virginia Military Institute from 1986 to 1990.
Are there any special industries, that Andrew Conville works in?
This person works in Machinery industry.
What are the skills of Andrew Conville?
Andrew Conville has skills in the following areas: Strategy, Process Improvement, Leadership, Management, Customer Satisfaction, Product Development, and Cross Functional Team Leadership.