Tess Hermes is a eficient expert, working in Uship main office of which is in 1. on the position of Ecommerce Account Manager from 2018. Tess Hermes gained professional experience in more than ten positions at different companies. Tess Hermes went to the Texas State University and got education there from 2006 to 2010. Austin, Texas is the area, where this professional was lastly known to settle. The professional's phone number and email are easily accessed through this website by request.
Name variants:
Elizabeth Hermes,
Teresa Hermes
Contact Information
Last Update
Jun 25, 2022
Email
th**@txstate.edu, te**@statefarm.com
Location
Austin, TX
Company
Uship
Workplace
Ecommerce Account Manager
Work History
Customer Service Representative
P/O Box 40878, Austin, TX
I was responsible for handling a large volume of calls and emails from all over the country in both English and Spanish. I ensured positive interactions by handling difficult situations wit...
Jan 2017 — Aug 2017
Member Support Specialist
205 east Riverside Dr, Austin, TX 78704
As a member support specialist, I assisted with lengthy calls to aquatint a range of customers with our product. I assisted in solving billing, product, member dispute, and cancellation iss...
from Aug 2017
Marketing Assistant
I was in charge of getting new users for this interactive social media app. In order to attain new users, my role was in depth market research, product demonstration and customer on-boardin...
Mar 2014 — May 2016
Marketing Coordinator
As the Marketing Coordinator for this camp for women, my main purpose was to create lasting relationships and grow camp attendance and satisfaction. Another major part of my role is seeking...
from Mar 2014
Marketing Services Assistant
1 State Farm Plz, Bloomington, IL 61710
Secured potential customers by researching customer history and entered relevant information into CRM tool; Prospector Plus
Used various marketing methods, email, post cards, thank you car...
Feb 2013 — Feb 2014
Contracted on-Campus Coordinator
Trained a team of 18 international employees
Executed all on-campus events with team of 18 employees
Ordered food and supplies for three months worth of camp for over 100 campers from 15 ...
May 2013 — Aug 2013
Professor
Taught specialized English such as English for Managers, English for the Medical Field leveraging both classroom session and learning software applications
Participated in quarterly meetin...
Aug 2011 — Feb 2013
Salesperson
1600 7Th Ave, Seattle, WA 98119
Developed and maintained customer relationships.
Consistently performed in top 25% of sales team
Created new and updated existing client information in Nordstrom CRM system
Called client...
Aug 2008 — Jan 2011
Education
2006 — 2010
2000 — 2001
Occupations
Executive
Manager
Accountant
Account Manager
Sales Specialist
Client Service Officer
Operations Manager
Customer Service
Skills
Training
Spanish
Customer Service
Microsoft Office
Public Speaking
Sales
Team Leadership
Higher Education
Adult Education
Teamwork
Leadership
People Skills
People Oriented
International Business
Interpersonal Skill
Dropbox
Travel
Software As A Service
Creative Problem Solving
Creative Writing
Software Testing
People Management
Customer Satisfaction
Customer Retention
Customer Experience
Customer Support
Customer Acquisition
Customer Engagement
Customer Relationship Management
Customer Service Systems