Steven Tye is a eficient expert, working in Xerox main office of which is in 411. on the position of General Manager since 2015. This person has earned professional experience in more than nine positions at various companies. Steven Tye went to the University of Arkansas at Little Rock and got education from 1992 to 1996. Lexington, Kentucky is the area, where this professional was known to settle. Steven Tye's email address and phone are easily accessed through Connexy on demand.
Name variants:
Stephen Tye
Contact Information
Last Update
Jul 3, 2022
Email
st**@xerox.com, jo**@gmail.com, st**@sitel.com
Location
Lexington, KY
Company
Workplace
Colleagues
Work History
General Manager
201 Merritt St, Norwalk, CT 06854
Xerox (NYSE: XRX) is helping change the way the world works. By applying our expertise in imaging, business process, analytics, automation and user-centric insights, we engineer the flow of ...
from May 2015
Site Director
600 Brickell Ave SUITE 3200, Miami, FL 33131
Scope includes P&L, Operations, HR, Facilities and IT. +- 700 Employees
Sep 2011 — May 2014
Director, Operations
1200 Greenbriar Dr, Addison, IL 60101
Responsibilities include:
Day to day operations of 100 seat contact center and multiple logistics programs.
Currently have 2 managers, 10 logistics coordinators, 2 supervisors reporting a...
Oct 2005 — Jan 2010
Operations Manager, Customer Care Center
1200 Greenbriar Dr, Addison, IL 60101
Responsibilities include:
Day to day operations of 350 seat contact center.
12 supervisors reporting as direct reports and 15 team leads, 3 trainers and 320 contact center associates as i...
Jan 2002 — Oct 2005
Performance Analyst
388 Greenwich St, New York, NY 10013
Responsibilities include:
Leading a team to develop and implement an objective Ranking process for telephone operations Customer Service Cards division (Associate, Unit Manager, Operations...
Nov 2000 — Jan 2002
Strategic Planning Analyst
388 Greenwich St, New York, NY 10013
Responsibilities include:
Designing and monitoring specialty groups long term capacity models for telephone and paper operations within Citibank NA.
Auditing headcount through hiring and ...
Sep 1999 — Nov 2000
Customer Service Unit Manager
388 Greenwich St, New York, NY 10013
Responsibilities include, but are not limited to:
Providing direction, expectation, and disciplinary measures for a team of 25 to 30 agents. Caring for all scheduling exceptions and attend...
Nov 1998 — Sep 1999
Owner and Manager
Responsible for daily operations: Inventory, bookkeeping, Accounts payable and RECIEVABLES. It was very fun!
Apr 1993 — Jan 1997
Reports Administrator
Responsibilities include, but are not limited to:
Developing and implementing structure for daily operations reports to capture and compile all viable metrics.
Designing and maintaining e...
Jun 1989 — Mar 1992
Education
1992 — 1996
1989 — 1992
Occupations
Executive
Chief Executive Officer
Engineer
Sales Specialist
Equipment Tools Purchasing Agent
Director
HR Specialist
Human Resources Specialist
Corporate Executive
Chief Executive
Department Store Salesperson
Retail Salesperson
Operations Manager
Recruitment
Skills
Customer Service
Logistics
Customer Satisfaction
Call Center
Forecasting
Team Leadership
Program Management
Project Management
Budgets
Business Development
Call Centers
Process Improvement
Leadership
Vendor Management
Management
Operations Management
Coaching
Strategic Planning
Six Sigma