Shannon Kluczny

Chief Customer Officer

Since 2009, Shannon Kluczny has been working in Business Training Library. This professional is a high-skilled Vice President of Client Services with over ten years of work experience. According to Shannon's resume and work profile, the professional has worked at more than three places with numerous backgrounds and gained different skills. Shannon attended school at the Missouri State University from 1997 to 1999. Shannon can be found in Saint Louis, Missouri – where this professional currently lives. You can search for this expert's email address and phone number. We can also provide you detailed contact information upon request.
Name variants:
Shanon Kluczny

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Contact Information

Last Update
Jul 7, 2022
Email
sk**@bizlibrary.com, sk**@yahoo.com
Location
Saint Louis, MO
Company

Workplace

BizLibrary
Vice President of Client Services

Chesterfield, MO

Industry

E-Learning, Library

Work History

Vice President of Client Services

As Vice President of Client Services, I am responsible for strategically growing a 12 million dollar book of business. Current priorities include: - client & new business penetration - ...
from Mar 2009

Senior Account Executive

As Senior Account Manager with Business Training Library, I have the oppurtunity to work with clients nation wide to assist and transform thier corporate training programs. I am responsible ...
Aug 2003 — Mar 2009

Business Manager

As a Business Manager with Estee Lauder, I was responsible for a 1 Million dollar counter. I managed a group of 9 that consisantly succeeded sales goals. I also assisted in hiring, training ...
1999 — 2003

Education

1990 — 1997

Occupations

Executive
Vice President
Sales Specialist
Senior Account Executive
Accountant
Account Manager
Chief Executive
Senior Customer Service Representative
Customer Service

Skills

Training
Leadership
Employee Training
Management
Team Building
E Learning
Strategy
Crm
Sales
Coaching
Strategic Planning
Account Management
Customer Retention
Learning Management Systems
Leadership Development
Customer Satisfaction
Project Management
Performance Management
Customer Service
Human Resources
Organizational Development
Sales Management
Recruiting
Business Strategy
Adult Learning Theory
Talent Management
Saas
Needs Analysis
Consultation Skills
Business Analysis
Key Account Management
Customer Growth
Project Coordination
Software Implementation
Leveraging Strategic Partnerships
New Business Development
Learning Management
Blended Learning
Technical Support
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