Scott Gasco

Service Desk Manager

Name variants:
Scotty Gasco

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Contact Information

Last Update
Aug 1, 2022
Email
sc**@ravago.com, sc**@gmail.com
Location
Orlando, FL
Company

Workplace

Service Desk Manager

Scott Depot, WV

Industry

Nonclassifiable Establishments

Work History

Service Desk Manager

Manage a team of IT service desk personnel providing first line IT support for America’s region of Ravago. Also manage Telecommunications for Ravago Americas.
from Apr 2013

Telecommunications Analyst

Perform maintenance of company phone systems and cell phones. Provide management and analysis of bills.
Aug 2007 — Jan 2013

Telecommunications Engineer

Administer multiple PBX systems including Nortel Option 11 and BCM 400 systems. Install and maintain a variety of key systems for small sites. Assist facilities management in telco cost re...
Apr 2006 — Aug 2007

Telecommunications Switch Technician

1 Verizon Way, Basking Ridge, NJ
Maintain Nortel DMS 500 and Siemens EWSD Voice Switches. Maintain a number of differnent SONET systems. Perform routine maintinace on all systems.
2002 — Mar 2006

Technician

1 Verizon Way, Basking Ridge, NJ
Maintain Nortel DMS 500 and Siemens EWSD Voice Switches. Maintain a number of differnent SONET systems. Perform routine maintinace on all systems.
2006 — 2006

Telecommunications Switch Technician

100 Mathilda Pl SUITE 600, Sunnyvale, CA 94086
Maintained Orlando area DMS switch systems
1999 — 2002

Telephone Switch Technician

Texas
Maintain base telecommunications equipment, primarily DMS 100 voice switch.
Jan 1992 — Jan 1999

Occupations

Executive
Manager
Analyst
Operations Manager
Analysts

Skills

Telecommunications
Switches
Networking
Voip
Call Center
Wireless
Troubleshooting
Cisco Technologies
Management
Avaya
Mpls
Unified Communications
Sdh
Wireless Networking
Account Management
Project Management
Wifi
Cloud Computing
Programming
Network Security
Network Design
Customer Service
Ccnp
Active Directory
Mobile Devices
Telephony
Sip
Team Building
Business Analysis
Managed Services
Wan
Virtualization
Process Improvement
Transmission
Product Management
Security
Vmware
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