Ryan Mawn is a highly qualified professional, who works in Google main office of which is in 1075. on the position of Lead, Strategy and Operations, Google Cloud Support since 2020. This person gained professional experience in more than seven positions at various companies. Ryan Mawn went to the American Public University System and was studying from 2011 to 2013. This professional has the following qualifications: Salesforce Certified Administrator (Sca) and Salesforce Certified Service Cloud Consultant. Riviera Beach, Maryland is the area, where this person was lastly known to be located. Ryan's phone number and email are easily accessed through this website by request.
Name variants:
Ryan Mawn
Contact Information
Last Update
Jul 8, 2022
Email
rm**@connectionseducation.com, rm**@connectionsacademy.com, rm**@hotmail.com
Location
Riviera Beach, MD
Company
Workplace
Lead, Strategy and Operations, Google Cloud Support
Lenoir, NC
Industry
Nonclassifiable Establishments
Colleagues
Work History
Lead, Strategy and Operations, Google Cloud Support
1600 Amphitheatre Pkwy, Mountain View, CA 94043
from Jun 2020
Senior Manager, Student Technical Support
10960 Grantchester Way, Columbia, MD
from Nov 1, 2012
Supervisor,Student Technical Support
1001 Fleet St, Baltimore, MD 21202
Organize and direct the daily activities associated with the Student Tech Support team’s contact center operations
Manage, train and guide contact center agents to execute their tasks ...
Oct 2010 — Nov 2012
Director of Call Center Operations
8070 Georgia Ave SUITE 210, Silver Spring, MD 20910
Responsible for supervision of 30+ internet technical representatives within the call center.
Create and review call center statistics to measure staff performance and the need for imp...
Jan 2007 — Oct 2010
Senior It Specialist
8070 Georgia Ave SUITE 210, Silver Spring, MD 20910
Assisted in maintaining internal office network
Troubleshoot and resolve network issues
Installing Voice and Data cabling
Providing ongoing updates & documentation to our internal ...
Sep 2006 — Oct 2010
Technical Support Representative-Level Ii
Provided effective and consistent technical support for internet and CATV
Researched Technical Solutions
Managed and responded to all customer inquires through E-mail and Online Cha...
Mar 2004 — May 2006
Education
2011 — 2013
2003 — 2005
Occupations
Executive
Director
Operations Manager
Skills
Call Centers
Management
Customer Service
Software Documentation
Networking
Technical Support
Crm
Troubleshooting
Project Management
Help Desk Support
Contact Centers
Recruiting
Interviews
Salesforce.com Administration
Salesforce Service Cloud
Salesforce Community Cloud