Russ Gangloff is a highly qualified professional, working in Sendwave on the position of Support Operations Manager from 2020. This person gained professional experience in more than 15 positions at various companies. Russ Gangloff went to the Stanford University and received education there to 2000. This person has such professional qualifications as Talkdesk Advanced Supervisor Certification, Talkdesk Advanced Admin Certification, and Zendesk Support Administrator. Wyoming, Michigan is the city, where this professional was lastly known to be living. This expert's contacts are easily accessed through this website by request.
Name variants:
Russell Gangloff
Contact Information
Last Update
Jul 7, 2022
Email
sv**@yahoo.com
Location
Wyoming, MI
Company
Sendwave
Workplace
Support Operations Manager
Work History
Head of Mission Control
564 Pacific Ave, San Francisco, CA 94133
Jyve is a talent marketplace and business optimization service provider for brands and retailers. Jyve connects clients to quality-certified talent to accomplish a variety of in-store jobs i...
from Dec 31, 2017
Head of Client Care - Pillow
1111 Expedia Group Way west, Seattle, WA
Pillow was acquired by Expedia in September 2018) At Pillow, we envision a global living network that gives everyone the freedom to find home anywhere. We strive to cultivate empathy for all...
Jul 2015 — Jul 2017
Chief Customer Officer
Well & Company™ is igniting a self care revolution, offering its community members a powerful opportunity to share daily strategies that confront significant health and lifestyle challenges ...
Jul 14, 2014 — Jul 7, 2015
Head of Customer Support
285 Hamilton Ave, Palo Alto, CA 94301
Houzz is the leading online platform for home remodeling and design, providing people with everything they need to improve their homes from start to finish. Tasked with the creation and deve...
Dec 20, 2013 — Jul 11, 2014
Senior Director, Customer Support
120 Kearny St, San Francisco, CA 94108
OpenTable is the leading supplier of reservation, table management and guest management software for restaurants. In addition, the company operates www.opentable.com, the world's most popula...
Apr 1, 2010 — Aug 1, 2013
Managing Director
San Francisco, CA
Table Maestro was a call center solution, allowing fine dining restaurants to outsource their reservation handling and other front-of-house tasks. Table Maestro offered restaurants a compreh...
Jan 2011 — Apr 2013
Senior Consultant
InTelegy is a boutique management consulting and training firm specializing in service process improvement and strategic planning for county human service agencies (Medi-Cal/Food Stamps/Fost...
Feb 2007 — Jul 2009
Senior Director, Customer Contact Centers
345 Park Ave, San Jose, CA 95110
See listing for Senior Director, Customer Contact Centers at Macromedia.
May 2003 — Dec 2005
Director of Consulting and Training
Service Management International was a management consulting and training firm specializing in service process improvement and strategic planning for high-tech businesses. As Director of Con...
Apr 1, 1997 — Nov 30, 1999
Director, Customer Support Services
203 Colorado St, Austin, TX 78701
CompassLearning is an educational technology company that provides standards-aligned K-12 curriculum, assessment, and data reporting software to public and private schools.
Feb 1, 1994 — Mar 31, 1997
Manager, Call Center Staff Development
2700 Coast Ave, Mountain View, CA 94043
ChipSoft was the original developer of TurboTax, the leading income tax preparation software program for consumers and small businesses, and was acquired in 1993 by Intuit, the leading perso...
Sep 1, 1991 — Jan 31, 1994
Education
Occupations
Executive
Operations Manager
Director of Operations
Health Specialist
Wellness and Fitness
Skills
Outsourcing
Crm
Call Centers
Program Management
Management
Leadership
Training
Call Center
Quality Management
Reporting and Analysis
Salesforce.com
Start Ups
Enterprise Software
Customer Satisfaction
Team Leadership
Customer Service
Process Improvement
Contact Centers
Vendor Management
Customer Experience
Project Management
Customer Relationship Management
E Commerce
Customer Retention
Cross Functional Team Leadership
Operations Management
Strategic Partnerships
Technical Support
Consulting
Service Delivery
Coaching
Strategic Planning
Zendesk
Talkdesk
Service Quality
B2B
Team Management
Bpo
Management Consulting
Customer Experience Transformation
Quality Assurance
Customer Engagement
Five9
International Relations
Workforce Management
Mergers and Acquisitions
Acd
Telephony
Microsoft Office
Project Planning
Cloud Computing
Remote Access