Rob Beers is a qualified professional, that works in Ent Federal Credit Union main office of which is in 279. as a Manager Itsm Leader since 2020. This expert gained professional experience in more than ten positions at various companies. Rob Beers went to the University of Phoenix and received education from 2000 to 2003. Colorado Springs, Colorado is the area, where this person was lastly known to settle. The person's e-mail and phone are easily accessed through Connexy on demand.
Name variants:
Robert Beers
Contact Information
Last Update
Jul 13, 2022
Email
ro**@alliancestoragetechnologies.com, bi**@gmail.com
Location
Colorado Springs, CO
Company
Workplace
Manager Itsm Leader
Colorado Springs, CO
Industry
Banking, Federal Credit Union, Banks, Credit Unions, Federal Credit Unions
Colleagues
Work History
Manager Itsm Leader
7250 Campus Dr, Colorado Springs, CO 80920
from Mar 2020
Regional Service Operations Manager
Drive continuous process, product, and quality improvement, supporting change, product recommendations/improvements, and KPIs while sustaining core team activities for the US technical suppo...
from Apr 2018
Sales Opertions and Support Manager
10035 east Federal Dr, Colorado Springs, CO 80908
Provided strategy, leadership and team building to restructure and improve efficiencies and expand to annual product offerings from seasonal offerings.
Aug 2014 — Jan 2015
Authorized Service Provider Program Manager
10045 Federal Dr, Colorado Springs, CO 80908
Coordinate projects and planning between customer sites, sales, manufacturing, technical, engineering and service providers to ensure successful completion of projects and service delivery. ...
Sep 2010 — Aug 2014
Help Desk Manager and Application Administrator
2525 Arapahoe Ave, Boulder, CO 80302
Manage multiple IT solution projects and strategic initiatives. Develop, build and stabilize relationships with stake holders, customers, service providers and vendors. Manage N-Tier IT Help...
Jul 2009 — Oct 2010
Training and Special Projects Technical Lead
490 north Mccarthy Blvd, Milpitas, CA 95035
Responsible for organizational development of Global Service delivery Organization and managing all projects involving technology upgrades, customizations, and implementations. Additionally,...
Apr 2003 — Feb 2009
Daac Chairman
1115 north El Paso St, Colorado Springs, CO 80903
As chair of the District Accountability Advisory Committee I facilitated meetings, discussions, and negotiations with the purpose to make recommendations to the Board of Education relative t...
1999 — 2001
Project Manager and Technical Writer
Project Manager for MS Exchange 2000 ASP Gold Certification efforts creating an end-to-end business process for USA.NET which eliminated single points of operational failure throughout the o...
1998 — 2001
Contact Center Manager
Responsible for operations of a 125+ employee call center providing sales and lead generation, account satisfaction and retention, marketing surveys, and developing long-term customer relati...
Jan 1993 — Jul 1998
Education
2000 — 2003
Occupations
Executive
Manager
Leader
IT Professional
Computer Software Professional
Operations Manager
Managers
Software Developers
Skills
Software Documentation
Process Improvement
Itil
Crm
It Service Management
Program Management
Leadership
Customer Service
Troubleshooting
Team Leadership
Vendor Management
Team Building
Business Process
Project Management
Training
Analysis
Coaching
Service Delivery
Microsoft Office
Outsourcing
It Management
Business Analysis
Problem Solving
Call Centers
Databases
Enterprise Software
Contract Negotiation
Project Planning
Windows
Microsoft Sql Server
Change Management
Account Management
Saas
B To B Sales
B To B Account Management
Customer Relations
Sales Channel Development
Vendor Relations
Documentation
Visio
Html
Operating Systems
Access
Sql Server
Organizational Initatives
Stategic Thinking/Planning
Sql
Call Center
Customer Satisfaction
Business Intelligence
Crystal Reports
Sales Management