Richard William French

Enterprise Customer Success

We found the following information about Richard William French at Snapdocs, where Richard William French has worked as a Principal Customer Success Manager since 2019. Richard's total work experience is over ten years, during which time Richard had at least seven jobs at different places to develop professional skills. Richard William French studied at the Uc San Diego from 2011 to 2013. This professional is experienced in two languages: English and Japanese. Oakland, California is the place where this professional presently lives. You can search for the professional's phone number and email. We can also provide you with exhaustive contact information upon request.
Name variants:
Dick French, Rick French, Ricky French, Rich French, Richie French

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Contact Information

Last Update
Jul 7, 2022
Email
rw**@gmail.com, rw**@ucsd.edu
Location
Oakland, CA
Company

Workplace

SnapDocs
Principal Customer Success Manager

Industry

Computer Software

Work History

Principal Customer Success Manager

100 Montgomery St, San Francisco, CA 94129
Drive implementation, adoption and overall health of enterprise key accounts. Develop process, tools and collateral with cross- functional teams to improve overall customer experience. Cr...
from Apr 2019

Senior Enterprise Customer Success Manager

419 State St, Santa Barbara, CA 93101
Manage portfolio of enterprise accounts ensuring maturity milestones are hit during adoption, growth and renewal phases. Work cross-functionally within organization with sales, support, ma...
Sep 2018 — Apr 2019

Enterprise Customer Success Manager

795 Folsom St, San Francisco, CA 94107
Serve as primary point of contact for client post-implementation, including escalation issues and the augmentation of current software services Initiate and maintain client relationships, ...
Mar 2017 — Sep 2018

Senior Account Manager

Manage a cross functional team of legal, compliance, finance and professional services to launch new Independent software vendor’s monetization programs Guide publishers in the optimizatio...
Sep 2015 — Mar 2017

Enterprise Customer Success Manager, Team Lead

3 Park Ave, New York, NY 10016
Cross functional management of global engineers, project managers and linguists, creating localized websites for the world's largest business organizations, managing 25 million in revenue p...
Jan 2014 — Sep 2015

Business Consultant

10 Post Office Sq, Boston, MA 02109
Advised client’s management on training programs for employees. Consulted upper level management on intercultural communication within the company. Guided human resources department in cr...
Jan 2009 — Jun 2011

Regional Manager

Consulted branch managers on marketing strategy and methods to measure and reach business results. Oversaw the performance and evaluation of international instructors in twenty schools. A...
Sep 2005 — Dec 2008

Education

Jan 1, 2011 — 2013
2000 — 2004

Occupations

Professor
School Principal
Executive
Manager
School Administrator
Educational Manager
Operations Manager

Skills

International Relations
Policy Analysis
Research
Economics
Management
Data Analysis
Public Speaking
Strategy
Intercultural Communication
Quantitative Analytics
Qualitative Research
Microsoft Office
Politics
Stata
Social Media
Analysis
Microsoft Excel
Teamwork
Project Management
English
Market Research
Public Policy
Powerpoint
Political Science
International Development
Nonprofits
Econometrics
Statistics
Microsoft Word
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