Ricardo Feliciano is a high-level professional, who works in Avexis, Inc main office of which is in 33. as a It Analyst since 2018. Ricardo gained professional experience in more than six positions at various companies. New City, New York is the area, where the professional was known to be living. The professional's email address and phone number can be easily accessed through this website by request.
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Ricardo Feliciano
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Work History
It Analyst
2275 Half Day Rd SUITE 200, Bannockburn, IL 60015
Generate and maintain standard configuration and images (for servers/desktops/laptops)
Conducts interviews and performs analysis in order to create project charters (business case for the ...
from May 2018
Senior Desktop Support Technician Abs Associates, Inc
1501 east Woodfield Rd SUITE 202, Schaumburg, IL 60173
Provide comprehensive technical support services to ABS service desk agents and clients.
Perform customer support related tasks and special projects as assigned by ABS management.
Point o...
Jan 2013 — May 2018
Technology Consultant
201 east Dundee Rd SUITE 10, Palatine, IL 60074
Travels wherever customers are located to install, start up, shut down, or repair equipment
Documents problems found, field work performed, follow ups, other duties as assigned.
Troublesh...
Nov 2011 — Nov 2012
Technology Consultant
Responsible for reimaging and rebuilding computers using reimaging software.
Setup Citrix web and phone conferences for end users.
Setup new and remove users accounts in Active directory ...
Jan 2012 — Nov 2012
Helpdesk and Pc Technician
Carpentersville, IL
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems
Supports and m...
Nov 2007 — Jun 2008
Occupations
IT Professional
IT Analyst
Information Systems Analyst
Scientist
Biotechnology Professional
Technician
Technical Support Specialist
Agents
Biologist
Biological Scientist
Technical Specialist
Technical Support Specialists
Systems Support Specialist
Support Specialists
Skills
Active Directory
Windows Server
Microsoft Exchange
Software Installation
Windows
Technical Support
Vpn
Hardware
Microsoft Office
Group Policy
Troubleshooting
Routers
Citrix
Servers
Windows Xp
Switches
Customer Satisfaction
Customer Focused Service
Help Desk Support
Spyware
Virus
Hubs
Active Directory Administration
Windows Network Infrastructure
Microsoft Office Installations and Configuration
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