Natalie Ugalde

Call Center Manager

Name variants:
Nathalie Ugalde, Natalia Ugalde, Natasha Ugalde, Natalee Ugalde, Nattie Ugalde, Natty Ugalde

If it is your profile

Claim it

You may know Natalie Ugalde

Make recommendation

Contact Information

Last Update
Jul 9, 2022
Email
n.**@completewomencare.com
Location
Los Angeles, CA

Workplace

Complete Women Care
Call Center Manager

Long Beach, CA

Industry

Medical Practice, Medical Doctor's Office, Obgyn, Family Doctor

Work History

Call Center Manager

3711 Long Beach Blvd SUITE 700, Long Beach, CA 90807
from Mar 2016

Strategy Supervisor

P/O Box 2220, West Covina, CA
Jan 2014 — Mar 2016

Field Agent

Hilton Head Island, SC
Profound practical knowledge in field of advertising. Proven competency in keeping up to date with the latest developments in the field of sales and marketing. Responsible for upkeeping busi...
Aug 2013 — Dec 2014

Collection Manager

Established the collection process and developed financing programs by creating underwriting guidelines, payment agreement forms, promissory notes, collection letters and in house collection...
May 2012 — Oct 2013

Supervisor

530 south Main St, Orange, CA 92868
Documented processes and identify training needs to consult the line of business. Managed a team of up to 27 representatives and the Company’s Elite Sales Team. Coached representatives for 1...
Apr 2009 — May 2012

Account Manager

5286 Sussex Pl, Newark, CA 94560
Administered P&L, sales, inventory and collection daily/monthly reports for the Vice President, President, and Owner. Kept accurate records of corporate and multi-location bank deposit slips...
Nov 2005 — Apr 2009

Occupations

Executive
Manager
Supervisor
Operations Manager
Managers

Skills

Call Centers
Customer Service
Team Building
Training
Sales
Leadership
Finance
Quality Assurance
Credit
Process Improvement
Employee Training
Staff Supervision
Supervisory Skills
Supervising
Policy Writing
Data Analysis
Marketing
Program Management
Microsoft Excel
Strategy
Management
Kpi Reports
Reporting and Analysis
Contact Centers
Collections
Instructor Led Training
Sales Rep Training
Bilingual English/Spanish
Microsoft Office
Coaching Staff
Procedure Development
Annual Reviews
Annual Reports
Small Claims
Cash Handling Experience
Crew Scheduling
Curriculum Development
Corrective Actions
Hiring Personnel
New Hire Orientations
Fdcpa
Hipaa
Predictive Dialers
Metrics
Performance Management
Team Leadership
Software Documentation
Analysis
Forecasting
Time Management

FAQs about Natalie Ugalde

What's the main profession of Natalie Ugalde?

Natalie Ugalde is a Call Center Manager.

What jobs is Natalie proficient at at?

Natalie Ugalde is a professional such jobs as Executive and Manager.

Where does Natalie Ugalde currently live?

Los Angeles, California is the place where Natalie Ugalde lives

Does Natalie Ugalde have the email address?

n.**@completewomencare.com is Natalie's email address.

Where did Natalie Ugalde work?

The expert worked at Complete Women Care, Progressive Management Systems.

Where has Natalie Ugalde studied?

Natalie studied at the Fullerton High School.

What languages does Natalie Ugalde speak?

Natalie Ugalde speaks Spanish.

What is the industry that Natalie Ugalde is connected to?

Natalie works in Consumer Services industry.
Login