Melissa Pfeffer Kasal

I manage the US Cellular College Program in Madison, Wi, along with the Venues Program out in Green Bay, Wi for the Packers games. We promote at local football, basketball and hockey games.

Managing footprint focusing on taking pictures with Santa

Promoted US Cellular by encouraging people to fill out surveys, assisted with photography and built excitement around the US Cellular brand

Key Responsibilities and Accountability include: Ability to articulate business/departmental expectations to work groups - setting goals/objectives Encouraged a total of 14-19 employees t...

Assisted with the marketing aspects for the launch of a new website created to bring buyers and sellers of electronics, including iPhones, together in one place. This includes generating ema...

Impacting sales results by developing, supporting and executing field marketing and segment activities. Executing marketing campaigns and Planning events Working with appropriate clients to ...

Cell phone sales Reviewing daily, weekly and monthly results. Coaching and developing my employees based upon those results. Reading and updating planograms, ad sets and signage Partnership ...

Generate customer contracts, obtain appropriate approvals from various vendors, and order generation Assist customers with ticket generation due to phone issues Various marketing responsibil...

Assist with the supervision of 11 Service Representatives Attendance Management – tracking occurrences – issuing disciplinaries Taking escalations from unsatisfied customers Continuously mon...

Managed 16 direct reports while also managing another 22 reports as a fill-in manager Main point of contact for numerous projects such as Product Roll-Out and New Process Implementation Take...

Process customer service trouble reports Communicate with customers to verify telephone troubles Perform tests using MLT-must interpret test results to troubleshoot Coordinate the maintenanc...