Name variants:
Lora Davis,
Lorena Davis,
Loretta Davis,
Lorinda Davis,
Lorraine Davis
Contact Information
Workplace
Colleagues
Work History
Call Center Manager
•Responsible for organizational P&L projects under my leadership.
•Provide daily/weekly/monthly analyses of performance trends and recommend solutions for any areas having downward trend...
Jan 2010 — Mar 2012
Operations Manager
• Direct execution of the entire sports club: Front desk, club staff, facility maintenance, vendors, white glove and club audits, hiring/firing, deposits, performance dashboards, schedules, ...
Jan 2009 — Jan 2010
SUPERVISOR PRIVATE SELLER SUPPORT
SUPERVISOR PRIVATE SELLER SUPPORT Dec 07 - Dec 08
MANAGER SE DISTRICT CALL CENTER Jan 07 - Dec 07
•Enforced the operations key performance indicators and managed the day-to-day operat...
Jan 2007 — Dec 2008
SENIOR MANAGER OF STUDENT SERVICES
SENIOR MANAGER OF STUDENT SERVICES Aug 06 - Jan 07
MANAGER CALL CENTER Aug 04 - Aug 06 ...
Aug 2004 — Jan 2007
MANAGER CUSTOMER SERVICE AND HUMAN RESOURCES
•Utilized business expertise to develop and implement strategic direction to achieve all corporate objectives.
•Controlled call characteristics, mapping the process for handling various type...
Mar 2003 — Jan 2004
Manager Customer Service and Human Resources
Mar 2003 — Jan 2004
CALL CENTER MANAGER
Manager Call Center
May 02 – MAR 03
Senior Supervisor Quality Coordinator Dec 99 – May 02
Human Resources Generalist ...
Jun 1997 — Mar 2003
Education
Occupations
Executive
Senior Manager
Engineer
Customer Service
Sales Specialist
Client Service Officer
Manager
Health Specialist
Certified Nurse Aide
Operations Manager
Nurse
Nurse Practitioner
Skills
Call Center
Performance Management
Training
Vendor Management
Quality Assurance
Call Centers
Analysis
Customer Satisfaction
Coaching
Team Building