We found the following information about Leigh Young at Access Information Management, where Leigh has worked as a Chief Operating Officer since 2019. Leigh's total work experience is over 21 years, during which time this professional had at least ten jobs at different companies to develop skills. Leigh studied at the Keller Graduate School of Management of Devry University from 1995 to 1998. This person received the following certifications: Lean Six Sigma Green Belt (Icgb), Strategic Selling Process Certified Trainer, and Xerox Sales Training Certification. Leigh can be found in Miami, Florida – where the professional currently lives. You can search for this person's email address and number. We can also provide you additional contact information upon request.
Name variants:
Lee Young,
Leah Young
Contact Information
Last Update
Jun 25, 2022
Email
le**@gmail.com
Location
Miami, FL
Company
Workplace
Chief Operating Officer
Livermore, CA
Industry
Information Services, Management Services Photocopying Services Special Warehouse/Storage, Management Services, Nsk, Management Services
Colleagues
Work History
Chief Operating Officer
500 Unicorn Park Dr, Woburn, MA 01801
Access is the fastest growing information provider, globally. We are dedicated to delivering the very best customer experience to our clients, growth opportunities for our team and active in...
from 2019
Senior Vice President of Customer Experience
303 Sunnyside Blvd SUITE 70, Plainview, NY 11803
2017 — 2019
Senior Executive - Business Transformation Consultant
Senior Executive Business Transformation - United States / Europe Specialties: Consulted with executives, board members and organizations focused on business transformation, strategy develop...
Aug 2014 — Feb 2017
Vice President, Customer Centers and Operations
150 Peabody Pl, Memphis, TN 38103
2016 — 2017
Vice President, Sales and Relationship Management
GardaWorld Security Corporation is an operational security and risk management service company with $2B in revenue. 45,000 employees servicing fortune 500 customers throughout North America,...
Jan 2012 — Aug 2014
Senior Vice President - Account Services North America
1 Federal St, Boston, MA 02110
Records management and cloud storage data protection company with $3.5B in revenue. 20,000 employees and 140,000 corporate clients throughout North America, Europe, Latin America, and Asia P...
2008 — 2011
Vice President Customer Service - North America
1 Federal St, Boston, MA 02110
Leadership direction and support for over 1,800 team members focused on Iron Mountain Customer Service, Account Management, Operations, Data Entry, Billing, and the development of the new cu...
Apr 2003 — Mar 2008
Director Customer Response - North America
1 Federal St, Boston, MA 02110
Established a multi-site 24-hour call center operation for North America customers (156,000+) and world-wide operation based in Europe. Transitioned customer care support from field-based to...
May 2001 — Apr 2003
Director Service Operations
1 Federal St, Boston, MA 02110
Operational leadership for 22 Record Centers across South Florida market place, 180 employees and $25M of annual revenue. Directed the facility safety and security practices and capacity uti...
Nov 2000 — May 2001
Manager of Account Services
1 Federal St, Boston, MA 02110
Provided strategic planning and leadership for South Florida customer account management and client care approach. Expanded team from two Account Managers to 12 team members and grew annual ...
Oct 1998 — Nov 2000
Education
1983 — 1988
Occupations
Executive
Chief Operating Officer
IT Professional
Information Provider
Senior Vice President
General and Operations Manager
Chief Executive
Information Specialist
IT Specialist
Vice President
Skills
Crm
Strategy
Strategic Partnerships
Salesforce.com
Leadership
Account Management
Business Development
Management
Program Management
Operations Management
Process Improvement
Solution Selling
Outsourcing
New Business Development
Business Process
Strategic Planning
Saas
Training
Customer Retention
Sales
Vendor Management
Team Building
Negotiation
Marketing Strategy
Lead Generation
Cross Functional Team Leadership
Contract Negotiation
Customer Experience
Customer Satisfaction
Integration
Marketing
Sales Operations
Mergers and Acquisitions
Business Planning
Business Process Improvement
Sales Management
Sales Process
Call Centers
Business Continuity
Change Management
Employee Relations
Product Management
B2B
Enterprise Software
P&L Management
Customer Relationship Management
Business To Business
Software As A Service