Kevin Basden is a high-skilled professional, working in Nwn Corporation main office of which is in 625. on the position of Customer Experience Technical Offering Lead since 2020. Kevin gained professional experience in more than 11 positions at different companies. Kevin Basden went to the University of Alabama at Birmingham and was studying there from 1988 to 1989. Birmingham, Alabama is the area, where this professional was lastly known to be situated. This professional's email address and number are accessed through this website by request.
Name variants:
Kev Basden
Contact Information
Last Update
Jul 7, 2022
Email
ke**@compassbank.com, ke**@dimensiondata.com
Location
Birmingham, AL
Company
Nwn Corporation
Workplace
Customer Experience Technical Offering Lead
Work History
Customer Experience Technical Offering Lead
271 Waverley Oaks Rd, Waltham, MA 02452
from Jun 2020
Services Operations Manager
Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients' ambitions through digital ...
Mar 2015 — Mar 6, 2017
Senior Application Consultant
Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients' ambitions through digital ...
from Jan 2012
Senior Network Engineer
15 south 20Th St, Birmingham, AL 35233
Install, configure, and maintain multiple Cisco UCM clusters, Unity clusters, and a hybrid, multi-site UCCE infrastructure. Performs scripting changes, addition of new services, and agent ma...
May 2002 — May 2010
Senior Switching Technician
Maintain and manage Meridian Option 81C with numerous remotes, Symposium, MAT, and much more. Day to day activities included programming and repairing every component of the system.
Apr 2001 — Apr 2002
Engineering Technician Iii
2251 Corporate Park Dr, Herndon, VA 20171
Position as government contract employee. Program and maintain an extremely wide variety of commercial and tactical telephone switches. List includes SL-100, Meridian 1.
Feb 2001 — Mar 2001
Systems Technician
Installed, maintained, troubleshot, and repaired customer premise equipment. Work self-supervised daily to balance between repair of service interruptions and new service installations. Inte...
Oct 1998 — Jul 2000
Inside Plant Chief
Managed four civilian and four military workers in the operation and maintenance of Nortel Meridian Options 61 and 71 switches, Meridian Mail, Call Detail Recording, copper and fiber optic i...
Jan 1997 — Oct 1998
Tactical Telephone Systems Chief
Supervised and taught detailed trouble-shooting techniques to as many as 15 Marines. Organized equipment repair orders and parts requisitions to facilitate maintenance. Monitored quality con...
Dec 1993 — Jan 1997
Education
1988 — 1989
1984 — 1988
Occupations
Engineer
Senior Network Engineer
Network Architect
Skills
Cisco Ucce
Cisco Ios
Cisco Call Manager
Cisco Icm
Nortel
Cisco Cuic
Cisco Cvp
Sql Server
Vxml
Voip
Sip
H.323
Contact Centre
Contact Center Design
Meridian
Cisco Unity
Cisco Nexus
Ip
Cisco Technologies
Telecommunications
Avaya
Contact Centers
Networking
Integration
Call Routing
Ivr
Unified Communications
Cloud Computing
Data Center
Lan Wan
Managed Services
Cti
Wan
Microsoft Sql Server
Vpn
Acd
Troubleshooting
System Deployment
Vendor Management
Routing
Telephony
Switches
Disaster Recovery
Software Installation