Kenneth Ferrarelli

End User Support Technician

Kenneth Ferrarelli is a skilled expert, working in At&T main office of which is in 104. as a End User Support Technician from 2019. This person gained professional experience in more than 30 positions at various companies. Kenneth Ferrarelli went to the Georgian Court University and got education there from 2007 to 2010. Kenneth has such professional qualifications as License 001003086079, Comptia, License 001003086079, and A+. Los Angeles, California is the city, where this expert was known to be located. Kenneth's contacts are easily accessed through this website on demand.
Name variants:
Ken Ferrarelli, Kenny Ferrarelli

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Contact Information

Last Update
Jul 12, 2022
Email
kf**@comcast.net
Location
Los Angeles, CA
Company
At&T

Workplace

End User Support Technician

Work History

End User Support Technician

208 south Akard St, Dallas, TX 75202
from Aug 2019

Deskside Support Technician

from Feb 2018

Tax Associate

1 H And R Block Way, Kansas City, MO
First Year Associate in apprenticeship training program. For this coming tax season, will be training in store operations, servicing clients, and preparing U.S. Tax Form 1040 on a part-time ...
Oct 2017 — Feb 2018

End User Support Lead

5761 Rickenbacker Rd, Commerce, CA 90040
Executed End User service delivery via NTT Data (formerly Dell IT Services) contract (includes IMAC, MPS, and Desktop Support). “iPhone/iPad Air” support, Blackberry, Audio/Video conference...
Oct 2014 — Jun 2017

Field Service Technician

Marlboro, NJ
Win7 upgrade for regional bank's ATM machines in Greater NY area. Installation of memory to 4 GB, and BIOS update, if needed. Hardware and software upgrades where required.
Jul 2014 — Aug 2014

Field Service Technician

Marlboro, NJ
Jul 2014 — Aug 2014

Technical Team Lead

7437 Race Rd, Hanover, MD 21221
Windows 7 migration project. Imaging via PXE boot. Performed set-up of Office 2010, Lync, Bitlocker encryption of HDD, and additional software installations ODBC & Registry fixes. HP PC R...
Jan 2014 — Jul 2014

Team Lead

Forked River, NJ
Jan 2014 — Jul 2014

Pc Refresh Technician

1125 Northmeadow Pkwy SUITE 120, Roswell, GA 30076
Windows 7 migration project, including Office 2010. Set up of mainfrarme QWS3270 emulator (secure TCP/IP over SSL), DB2, ODBC connections, among other application support. Setup of VPN, VPN...
Nov 2013 — Dec 2013

PC Refresh Technician

Hopewell, NJ
Nov 2013 — Dec 2013

Self Employed

Toms River, NJ
Oct 2012 — Nov 2013

Team Lead / Print Optimization Tech

Southfield, MI
Jan 2012 — Aug 2012

Cash Control Agent

Township of Jackson, NJ
May 2011 — Oct 2011

Cash Control Agent

1000 Ballpark Way SUITE 400, Arlington, TX 76011
Received and checked in cash and near-cash equivalents. Performed manual counts for coin and prep-work for automated counting equipment for paper currency. Went out to various drop boxes t...
May 2011 — Oct 2011

Desktop Support Technician

Edison, NJ
Sep 2010 — Feb 2011

Junior Systems Administrator - Refresh

4400 Cox Rd SUITE 200, Glen Allen, VA 23060
Job Site: Fort Monmouth Army Garrison, Ft. Monmouth, NJ Rollout of Windows Vista; Dell laptop refresh. Utilized MS SCCM to retrieve new image over TCP/IP (PXE Boot). Utilized Active Direc...
Sep 2010 — Jan 2011

It Technician

Princeton, NJ
Responsible for support of co. president and top officers with IT/Teleconferencing needs, as well as PC support calls for them and entire headquarter's staff. Server maintenance along with...
Oct 2005 — Apr 2006

IT Analyst / Helpdesk

Annandale, NJ
Oct 2004 — Feb 2007

Network Analyst, Pc Tech, Helpdesk

67 Beaver Ave, Annandale, NJ 08801
Assisted in the migration of database software during server upgrade from SQL Anywhere v.7 to v.9 installed on over 100 Dell D600 laptops. Provided on-site staff support for remote databas...
Oct 2004 — Feb 2007

Desktop Support Technician

Iselin, NJ
Aug 2004 — Oct 2004

Desktop Support Technician

1001 east Palm Ave, Tampa, FL 33605
Software upgrades and implementation of Altiris software, to facilitate the 'pushing' of subsequent updates to installed software from departments. Required to verify all application adher...
Aug 2004 — Oct 2004

Network Analyst

25 west 31St St, New York, NY 10001
Monitored possible internal LAN connectivity issues due to installation of new Cisco router and 3500-series switch. Resolved any user login problems. Site: JP Morgan-Chase, Toms River, NJ
Jul 2004 — Aug 2004

Desktop Support

425 north Martingale Rd, Schaumburg, IL 60173
Tier II Support position to support on-site user base at facility. Imaged WinXP/2000 PC's, which included MS Office, MS Outlook. Provided support for same, including any tickets for day-to-d...
Dec 2002 — Mar 2003

Desktop Support Analyst

Cranbury, NJ
Aug 2001 — Aug 2003

Desktop Support Technician

Iselin, NJ
Sep 2000 — Jun 2001

Network Analyst

670 north Beers St, Holmdel, NJ 07733
Performed Ghosting of NT 4 & Win 9x desktop and laptop PCs. Migrated employees from cc: Mail & Lotus Organizer to Outlook. Provided support to users, as well as Tier I & II support for Re...
Sep 2000 — Jun 2001

Desktop Support/Network Analyst

Somerville, NJ
Aug 1998 — Jan 2000

Desktop Support and Pc Technician

Participated in a seamless network conversion from (a) Token Ring to Ethernet environment, (b) Novell-based to an NT-based login schema; (c) Windows NT 4.0 and Microsoft Outlook migration. ...
Aug 1998 — Jan 2000

Desktop Support and Pc Technician

55 east 52Nd St, New York, NY 10055
Upgraded OS to WinNT 4.0 on client PCs, with some required upgrade of HDD's, memory, and possible BIOS updates. Post-deployment support and repairs (where needed) after upgrade was perform...
Feb 1998 — Aug 1998

Desktop Support/PC Technician

New York, NY
Feb 1998 — Aug 1998

Education

Bachelors in Accounting

Lakewood, NJ
May 2007 — May 2010

Associates in Liberal Arts

Toms River, NJ
Aug 1994 — May 1997
1994 — 1997

Occupations

Technician
IT Professional
Information Technology Specialist
Technical Specialist
Technical Support Specialists
IT Specialist

Skills

System Administration
Active Directory
Troubleshooting
Windows 7
Technical Support
Help Desk Support
Software Installation
Laptops
Networking
System Deployment
Hardware
Microsoft Office
Windows
Servers
Tcp/Ip
Operating Systems
Printers
Customer Service
Information Technology
Windows Server
Training
Blackberry
Visio
Analysis
Computer Hardware
Sharepoint
Disaster Recovery
Vpn
Outlook
Databases
Windows Vista
Customer Relations
Excel
Administration
Problem Solving
Security
Vendor Management
Group Policy
Remote Desktop
Vmware
Microsoft Exchange
A+ Certified
Microsoft Technologies
Switches
Citrix
Sccm
Dhcp
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