Kendra Yarbrough Snipes

Call Center Director (Contract)

Name variants:
Kendra Snipes

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Contact Information

Last Update
Jul 3, 2022
Email
ke**@ibexglobal.com, ke**@coramdeomgmt.net, ke**@t-mobile.com
Location
Brentwood, TN
Company

Workplace

Faneuil Inc
Call Center Director (Contract)

Industry

Outsourcing/Offshoring

Work History

Call Center Director (Contract)

Greater Nashville Area
Directed and managed the daily operations of multiple client programs within the Call Center. Serves as primary contact for all clients and provides frequent and comprehensive information ab...
Nov 2010 — Jun 2012

Director Call Center Operations

Nashville, TN
Nov 2010 — May 2012

President/CEO

Coram Deo Management Consulting Group is a consulting firm. CDMCG was launched on January 30, 2010 with a mission of exceeding the request of our clients. CDMCG manages gospel artists, coord...
from Jan 2010

Customer Care Center Manager

Directed and developed call center Supervisors by providing them with direction, support and career development. Demonstrated innovation by enhancing or creating processes that will improve...
Dec 2002 — May 2009

Client Care Operations Manager

Maintaining effective working relationships with clients including weekly and monthly conference calls. Working directly with customers/clients to create better understanding of processes a...
Jul 2002 — Dec 2002

Operations Supervisor

Provided leadership and guidance to team staff regarding policy and procedure, and handling difficult customers. Responded to extremely difficult and politically sensitive inquiries. Accesse...
Mar 2000 — Jun 2002

Owner/CEO

2000 — Jan 2010

Call Center Operations Manager

Mayfield, KY
Jun 1994 — Apr 1999

Education

B.S. in Organizational Mgmt. & Human Resources

Nashville, TN
from Jan 2012

business studies

Jonesboro, AR
Aug 1989 — May 1990
1986 — 1987

Occupations

Executive
Director of Operations
Chairperson
Chief Executive Officer
Artist
Director
Engineer
Customer Service
Sales Specialist
Client Service Officer
Operations Manager
Chief Executive
Corporate Executive

Skills

Call Center
Customer Satisfaction
Customer Relations
Coaching
Vendor Relations
Call Center Management
Client Services
Program Management
Government Contracts
Government Liaison
Social Media Marketing
Email Marketing
Online Marketing
Human Relations
Management Consulting
Account Management
Customer Experience
Customer Retention
Customer Acquisition
Customer Loyalty
Customer Engagement
Outsourcing Management
Analysis
Brand Loyalty
Budgets
Business Process Improvement
Business Strategy
Call Centers
Crm
Contract Management
Cross Functional Team Leadership
Contract Negotiation
Customer Service
Employee Relations
Employee Training
Financial Services
Forecasting
Government Procurement
Hiring
Human Resources
Leadership
Leadership Development
Manage Client Expectations
Marketing
Music Industry
Negotiation
Networking
New Business Development
Online Advertising
Operations Management
Client Relationship Management

FAQs about Kendra Yarbrough Snipes

What's the profession of Kendra Yarbrough Snipes?

This professional's job is Call Center Director (Contract)

What are the main profession of Kendra Yarbrough Snipes?

These person's professions are Executive and Director of Operations

Where is Kendra Yarbrough Snipes located?

The expert is located in Brentwood, Tennessee.

Does Kendra Yarbrough Snipes have the email address?

ke**@ibexglobal.com and ke**@coramdeomgmt.net is Kendra Yarbrough Snipes's email address.

Where did Kendra Yarbrough Snipes work?

This expert worked at Faneuil Inc., Faneuil, Inc.

Does Kendra Yarbrough Snipes have personal webpage or blog?

The expert`s website is http://www.cdmcg.net.

What education does Kendra Yarbrough Snipes have?

Kendra studied at the Nashville State Community College from 2012.

What languages does Kendra Yarbrough Snipes speak?

Kendra Yarbrough Snipes speaks English.
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