Ken Kuzel is a eficient professional, working in P&K Research on the position of Contact Center Director since 2012. Ken Kuzel gained professional experience in more than four positions at various companies. Noblesville, Indiana is the area, where this professional was lastly known to settle. This professional's phone number and email are easily accessed through this website by request.
Name variants:
Kendall Kuzel,
Kendrick Kuzel,
Kenneth Kuzel,
Kent Kuzel
Contact Information
Last Update
Jul 4, 2022
Location
Noblesville, IN
Company
P&K Research
Workplace
Contact Center Director
Work History
Contact Center Director
Department head of 100
Contact Center Agents, 20
support staff (managers, supervisors, database, social media, quality assurance) and Reception department
from Jan 2012
Senior Project Manager
Technical project management partnering with 3rd party (AT&T Solutions) sales team to implement complex CTI solutions for Contact Centers.
Jan 2002 — Jan 2005
Technical Project Manager
Team Lead for ACD vendor implementation of CTI (computer telephony integration) for Call Centers world wide.
Jan 1996 — Jan 2001
Computer Systems Analyst
3000 Hanover St, San Jose, CA
Supporting implementation of Fault Tolerant computer systems used in telephony for clients such as Motorola Cellular Systems (e.g. SuperCell in Japan)
Jan 1990 — Jan 1996
Education
2013 — 2014
1986 — 1988
1978 — 1984
Occupations
Executive
Director
Department Manager
Agents
Managers
Health Specialist
Supervisors
IT Professional
Software Tester
Marketer
Market Analyst
Senior Project Manager
Operations Manager
Department Supervisor
Computer Specialist
Market Research Analyst
Senior Manager
Skills
Customer Experience
Customer Satisfaction
Call Centers
Contact Centers
Workforce Management
Customer Retention
Bpo
Outsourcing
Crm
Telemarketing
Team Management
Operations Management
Team Leadership
Performance Management
Telecommunications
Vendor Management
Process Improvement
Management
Leadership
Customer Service
Service Delivery
Strategy
Telephony
Project Management
Change Management
Quality Assurance
Cti
FAQs about Ken Kuzel
What's the main profession of Ken Kuzel?
The expert is a Contact Center Director.
What are the profession of Ken?
These person's professions are Executive and Director
Where is Ken Kuzel currently located?
Ken is currently located in Noblesville, Indiana.
Where did Ken Kuzel work?
The expert worked at P&K Research, Simplicti Software Solutions.
What education does Ken Kuzel have?
Ken studied at the from 2013 to 2014.
What languages does Ken Kuzel speak?
Ken Kuzel speaks Spanish.
Are there any professional industries Ken Kuzel is connected to?
This professional works in Market Research industry.
Are there any special skills, that Ken Kuzel has?
Ken has the following skills: Customer Experience, Customer Satisfaction, Call Centers, Contact Centers, Workforce Management, Customer Retention, Bpo, Outsourcing, Crm, and Telemarketing.