Joyce Henderson is a highly qualified expert, who works in Fca Fiat Chrysler Automobiles on the position of Customer Experience Specialist from 2015. This expert has earned professional experience in more than 12 positions at various companies. Houston, Texas is the city, where this professional was known to live. This professional's e-mail and phone can be easily accessed through Connexy on demand.
Name variants:
Joy Henderson
Contact Information
Last Update
Jun 24, 2022
Email
jo**@chryslercareers.com
Location
Houston, TX
Company
Fca Fiat Chrysler Automobiles
Workplace
Customer Experience Specialist
Work History
Customer Experience Specialist
FCA designs, engineers, manufactures, distributes and sells vehicles under the Abarth, Alfa Romeo, Chrysler, Dodge, Fiat, Fiat Professional, Jeep, Lancia, Ram, SRT brands as well as luxury c...
Feb 2015 — Oct 2018
Head Cheer Leader and Gullo Ford Service Department
Texas
Service Team Leader and Head Cheerleader for Gullo Ford Service Department. Increased labor sales by 65% increased net profit by 120% in one year. Built strong team and implemented many new ...
Oct 2011 — Apr 2014
Rgs
1375 north Hwy St, Louis, MO
Regional growth specialist for Ford Motor Company training service department personnel on the finer points of the use of the MPI and sales to include follow up and prioritizing. Extensive o...
Oct 2009 — Oct 2011
Sales Manager and Finance Director
Responsible for all structuring and submitting of deals along with working with consumer's special finance needs.
Completing sales paperwork to include rebate and incentive management.
Im...
Mar 2007 — Sep 2009
Parts and Service Director
Responsible for all facets of managing service and parts departments
Hands on management and leadership skills that far exceed any manufactures standards.
Raised income of service departm...
Oct 2004 — Feb 2007
Education
1996 — 1998
St. Louis, MO
from Sep 1976
1975 — 1979
1972 — 1976
Occupations
Executive
Owner
Sales Specialist
Sales Agent
Chief Executive
Sales Representative
Skills
Reynolds
Aftersales
Sales Process
Suspension
Automotive Electronics
Automotive Engineering
Motorsports
Automotive
Dealer Management
Profit
Retail
Inventory Management
New Business Development
Account Management
Business Planning
Forecasting
Marketing Strategy
Negotiation
Pricing
Process Improvement
Purchasing
Customer Satisfaction
Vehicles
Sales Management
Automobile
Customer Retention
Dealers
Sales
Parts
Team Building
Automotive Aftermarket
Sales Operations
Management
Warranty
Customer Service
Training
Team Leadership
Leadership
Continuous Improvement
Strategic Planning
Operations Management
Automotive Repair
Budgets
Marketing
Competitive Analysis
Business Strategy
Cross Functional Team Leadership
Business Development
Culture Change
Financial Statements
ADP
Reynolds and Reynolds
Payroll
Forecasting
Expenses
Microsoft Office
Excel
Powerpoint