Name variants:
Jozeph Norato,
Joe Norato,
Joey Norato,
Jo Norato,
Jos Norato,
Jody Norato,
Guiseppe Norato,
Sepp Norato
Contact Information
Workplace
Colleagues
Work History
Product Technician Support
4 Wood Holw Rd, Parsippany, NJ
Providing first-tier level diagnosis, resolution, and contact for external customers for the various Canfield hardware and software imaging system platforms.
Tracking, following-up, and co...
Jul 2017 — Jun 2018
Network Manager
Morristown, NJ
Deployment, installation, operation, and maintenance of all computers, printers, projectors, VOIP Phones, wireless access points in all of schools within the district.
Provided the running...
Oct 2016 — Jan 2017
Senior Desktop Engineer and Technician
10903 New Hampshire Ave, Silver Spring, MD 20903
Jun 2007 — Jul 2016
Technical Engineer and Consultant To Isi M and M Mars Inc
Las Vegas, NV
Administered Windows 2000, for 1000+ users providing Lotus Notes, RAS, DHCP, Wins and DNS administration.
Provided support of all applications, re-imaging machines, repair and maintenance,...
Mar 2006 — May 2007
Senior Technical Engineer and Consultant
Administered Windows XP & 2000, for 1200+ users providing Lotus Notes, RAS, DHCP, Wins and DNS administration.
Provided support of all applications, onsite and off site meetings, re-imagin...
Apr 2004 — Mar 2006
Senior Customer Engineer and Consultant
Administered Windows 2000, NT, and 9X with well over 1500+ accounts providing such services as Outlook, RAS, DHCP, Wins and DNS.
Supported executives, re-imaged machines, repair and mainte...
May 2000 — Apr 2004
Education
2016 — 2017
1999 — 2000
1984 — 1989
Occupations
Sales Specialist
Support Specialist
Technician
Recognition
IT Professional
Information Technology Specialist
Client Service Officer
Customer Service
Technical Specialist
Technical Support Specialists
IT Specialist
Skills
Mcse
Mcp+I
Mcp
Mos
A+
Lenovo Certified
Dell Certified
Hp Certified
Microsoft Exchange
Active Directory
Comptia A+
Servers
Troubleshooting
Networking
Software Installation
Hp Products
Hardware
Windows Xp
Tenacious Work Ethic
Positive Attitude
Easily Adaptable
Time Management
Effective Communicator
Team Leadership
Analytic Problem Solving
Self Confidence
Self Management
Self Learning
Constructive Feedback
Acceptance Constructive Criticism
Conflict Resolution
Growth Mindset
Resilience
Patience
Professional Mentoring
Skills In Dealing With Difficult/Unexpected Situations
Motivation
Responsible
Integrity
Computer Hardware
Technical Support
System Deployment