Name variants:
Jozeph Gonitzke,
Joe Gonitzke,
Joey Gonitzke,
Jo Gonitzke,
Jos Gonitzke,
Jody Gonitzke,
Guiseppe Gonitzke,
Sepp Gonitzke
Contact Information
Last Update
Jul 5, 2022
Email
jl**@hotmail.com, jo**@thedolancompany.com
Location
Houston, TX
Company
Workplace
It Analyst
Minneapolis, MN
Industry
Legal Services, Law Firm, Legal Services Office
Colleagues
Work History
It Analyst
33 south 6Th St SUITE 4400, Minneapolis, MN 55402
Support a staff of 180 in 4 states via remote desktop, email, and phone.
Resolved tier I and II desktop and network issues.
Provided after hours and weekend support for mission-critical i...
Apr 2017 — Jan 2018
Information Technology Support Administrator
500 Washington Ave south SUITE 2060, Minneapolis, MN 55415
Answer phone calls to the service desk and work service desk tickets.
Manage all of our mobile devices using MDM JAMF Pro.
Created our Windows 10 reference image using Microsoft Deploymen...
from Jan 2018
Service Desk Analyst Ii
222 south 9Th St #900, Minneapolis, MN 55402
Provide tier I and II hardware, software, and connectivity expertise for 16 office locations.
Support on-site and remote users via the service desk.
Perform hardware maintenance, repair, ...
Mar 2015 — Apr 2017
It Helpdesk
5275 Leesburg Pike, Falls Church, VA 22041
Provide desktop support for 1500 users in 7 states by phone, in person, and remote desktop using Bomgar.
Perform diagnostics and troubleshooting of system issues, document help desk ticket...
Nov 2014 — Mar 2015
It Specialist
6681 Country Club Dr, Golden Valley, MN 55427
Provide first-tier support and troubleshooting for Windows 7, Windows Sever 2008, Microsoft office suite.
Provide technical support for 180 diverse users located at several locations acros...
Oct 2012 — Nov 2014
It Specialist and Graphic Designer
Iowa
Diagnosed, performed troubleshooting and resolved a wide range of software, hardware and network issues.
Installed and set-up all new workstations. Managed inventory and tracked hardware a...
Oct 2000 — Oct 2012
Education
1998 — 2000
1994 — 1998
Occupations
IT Professional
IT Analyst
Information Systems Analyst
Information Technology Specialist
IT Specialist
Skills
Troubleshooting
Technical Support
Microsoft Exchange
Windows Server
Help Desk Support
Active Directory
Microsoft Office
Customer Service
Remote User Support
Windows 7
Microsoft Excel
It Solutions
Dhcp
Dns
Voip
Graphic Design
Network Administration
Remote Desktop
Adobe Creative Suite
Windows Xp
Microsoft Word
Leadership
Remote Troubleshooting
Computer Graphics
Remote Access
Ip Addressing
Wireless Routers
Service Desk
System Center Configuration Manager
Windows
Windows 10
Jamf Pro
Microsoft Deployment Toolkit
Mitel
Networking
Microsoft Sql Server