Jon Gardner is a skilled professional, that works in 5Ca on the position of Training Lead since 2018. This expert gained professional experience in more than 17 positions at various companies. Jon Gardner went to the Gwinnett Technical College and received education there from 2017 to 2019. Jon Gardner has the following professional qualifications: Professional Engineer and Event Management. Atlanta, Georgia is the area, where this person was known to be living. This expert's contacts are accessed through Connexy on demand.
Name variants:
John Gardner,
Jonathan Gardner
Contact Information
Last Update
Jul 8, 2022
Email
jo**@mckenneys.com, jg**@gmail.com
Location
Atlanta, GA
Company
5Ca
Workplace
Training Lead
Work History
Training Lead
Onboarding new hires through face to face training, e-learning, and guidance through real customer tickets.
Curating written and interactive content for procedural knowledge and customer s...
from Sep 25, 2018
Senior Gaming Support Agent
Dissected complex procedures in need of further development and reported on my findings and suggestions.
Resolved high priority customer issues escalated to our internal Tier 2 Support.
W...
May 2018 — Sep 2018
Customer Support Representative
Provided insight and knowledge to new hires to the team after initial onboarding through shadowing sessions.
Provided Troubleshooting and solutions to customers via email support.
Partici...
Feb 2018 — May 2018
Server
Greeted guests and seated them according to server sections.
Built rapport with customers to enhance their dining experience while accurately taking orders.
Maintained enjoyable dining ex...
Aug 2017 — Dec 2017
Customer Service Assistant
5150 Sugarloaf Pkwy, Lawrenceville, GA 30043
Signed in students to speak with academic advisors.
Operated a web platform for student account information to help customers with their needs.
Assisted students with class registration, ...
May 2017 — Aug 2017
Server
Greeted tables promptly took food and drink orders.
Entered orders to POS system and took drinks to tables.
Periodically checked on tables and ensured order accuracy and satisfaction.
Wo...
Apr 2016 — Sep 2016
Audio Visual Technician
5100 north River Rd SUITE 300, Schiller Park, IL 60176
Set up Audio/Visual equipment for clients in hotel meeting spaces according to client’s order.
Greeted clients and performed thorough equipment demonstrations and explanations.
Checked on...
Sep 2015 — Apr 2016
Senior Project Manager - Commissioning
1056 Moreland Industrial Blvd, Atlanta, GA 30316
from Dec 2013
Server
6220 Shiloh Rd SUITE 100, Alpharetta, GA 30005
Greeted and seated guests.
Explained beer specials and answered questions about the menu.
Took and delivered food and drink orders timely and ensured customer satisfaction.
Prepared and ...
May 2013 — Sep 2013
Server
1117 Perimeter Center Pkwy west SUITE W200, Atlanta, GA 30346
Operated point of sale cash register.
Took and brought orders to customers.
Stocked materials for lobby.
Opening/Closing/Sidework duties.
Mar 2012 — Aug 2012
Undergraduate Research Assistant
Atlanta, GA
Compiled images of black holes.
Organized images for senior staff to analyze.
Optimized image quality for easier, more efficient analysis.
Sep 2011 — Dec 2011
Team Member
1000 east Lee Blvd, Stone Mountain, GA
Cleaned lobby in Marketplace.
Stocked food and materials.
Worked with customers to ensure their satisfaction while in the park.
Jul 2011 — Sep 2011
Undergraduate Assistant
Atlanta, GA
Evaluated past tutorials for GSU's website editor. -Worked with the website editor and helped generate more efficient tutorials.
Sep 2010 — Dec 2010
Commissioning Project Manager
1056 Moreland Industrial Blvd, Atlanta, GA 30316
Jan 2010 — Dec 2013
Line Cook
300 Johnny Bench Dr, Oklahoma City, OK 73104
Cooked items ordered by each customer, worked on several different orders simultaneously.
Maintained sanitation, health, and safety standards in work areas.
Operated large-volume cooking ...
Jul 2009 — Aug 2010
Tenant Mechanical Co-Op
1056 Moreland Industrial Blvd, Atlanta, GA 30316
May 2004 — May 2007
Education
2017 — 2019
2010 — 2015
2003 — 2008
Occupations
Executive
Senior Project Manager
Project Manager
Construction
Senior Manager
Operations Manager
Project Managers
Skills
Construction Management
Energy Efficiency
Construction
Hvac
Energy Management
Engineering
Commissioning
Hvac Controls
Autocad
Project Estimation
Pre Construction
Value Engineering
Energy Audits
Leed
Public Speaking
Microsoft Office
Customer Service
Communication
Teamwork
Acting
Voice Acting
Servsafe Certified
Memorization
Multitasking
Training
Continuous Improvement
Creative Problem Solving
Automation
E Learning
Troubleshooting
Teaching
Hospitality
Restructuring