Jarvous Freeman is a high-level professional, who works in Kaplan Higher Education main office of which is in 614. as a Director of Contact Center Solutions from 2019. This person gained professional experience in more than five positions at different companies. Jarvous Freeman went to the Nova Southeastern University and got education from 2007 to 2009. This professional has these professional qualifications: Pmp+, Certified Higher Education Professional, and License 2494057. Fort Lauderdale, Florida is the city, where this professional was lastly known to be located. The person's email address and number are easily accessed through this website by request.
Name variants:
Jarvous Freeman
Contact Information
Last Update
Jul 1, 2022
Email
j.**@yahoo.com, fj**@aol.com
Location
Fort Lauderdale, FL
Company
Workplace
Colleagues
Work History
Director of Contact Center Solutions
1515 west Cypress Creek Rd, Fort Lauderdale, FL 33309
from Apr 2019
Adjunct Professor of Business
16485 Laguna Canyon Rd SUITE 300, Irvine, CA 92618
Engage in teaching activities in accordance with the University’s Faculty Workload. Teaching responsibilities include teaching online courses and classroom courses for the University's Busin...
from Jan 2019
Head of Project and Operations Management North America
Responsible for shaping the future of a contact center operations, and being committed to delivering a great customer contact experience through a variety of customer contact channels(Omni) ...
Jan 2016 — Jan 2019
Executive Vice President of Consumer Operations
Oversaw the strategic planning and operational execution of Psytech Digital’s customer support and services department. Responsibilities included but not limited to Budgeting within selected...
Feb 2014 — Dec 2015
Operations Manager
Oversaw multiple lines of Businesses and accounts to ensure operational and client standards were simultaneously being achieved. Responsibilities included but not limited to Budgeting within...
Dec 2003 — Feb 2014
Education
2007 — 2009
2002 — 2005
Occupations
Executive
Director
Professor
Associate Professor
Business Administrator
Operations Manager
Lecturer
Postsecondary Teacher
Skills
Call Centers
Customer Service
Team Leadership
Management
Leadership
Customer Satisfaction
Operations Management
Customer Experience
Performance Management
Team Building
Business Process Improvement
Sales
Change Management
Outsourcing
Workforce Management
Contact Centers
Crm
Cross Functional Team Leadership
Business Process
Training
Process Improvement
Vendor Management
Project Management
Quality Management
Organizational Development
Strategic Planning
Telecommunications
Troubleshooting
Team Management
Organizational Leadership
Manage Client Relationships
Organizational Effectiveness
Personnel Management
Strategy
Customer Retention
Bpo
Recruiting
Social Networking
Start Ups
Ppo
Seo
Small Business Consulting
Digital Marketing
Digital Strategy
Strategic Vision
Certified Fraud Examiner
Credit Management
Social Media
Social Media Marketing
Big Data Analytics