Janis Lucas is a highly qualified professional, working in Swedish Match on the position of Service Desk Manager since 2012. This person gained professional experience in more than six positions at different companies. Janis Lucas went to the Cincinnati State and Technical College and got education from 2007. Owensboro, Kentucky is the area, where this expert was lastly known to settle. Janis's email address and phone number can be accessed through Connexy on demand.
Name variants:
Janice Lucas
Contact Information
Last Update
Feb 1, 2016
Email
ja**@msn.com
Location
Owensboro, KY
Company
Swedish Match
Workplace
Service Desk Manager
Work History
Service Desk Manager
Owensboro, Kentucky Area
Manage the performance of Level 1 and Level 2 services & support to clients (internal and external) and ensure that service levels are achieved. To ensure that customer expectations are ...
from Nov 2012
Service Desk Manager
Manage the performance of Level 1 and Level 2 services & support to clients (internal and external) and ensure that service levels are achieved. To ensure that customer expectations are met ...
Sep 2012 — Oct 2014
Computer Lab Technician
Troubleshoot and support all computers in school
Assist students on learning software
Administer Active Directory
Jul 2011 — Jun 2012
Computer Programmer Analyst
Help Desk, User support and training on Microsoft products and proprietary applications
Project Management/Computer deployment utilizing Altiris Software
Windows Server/Active Directory
Oct 2010 — Jun 2011
PC Specialist ll
Active Directory support, setup and user security
Computer Software/Hardware support
Unix and Access Databases
Web page development, design and updates
Feb 2007 — Oct 2010
Pc Specialist Ll
222 east Central Pkwy, Cincinnati, OH 45202
Active Directory support, setup and user security
Computer Software/Hardware support
Unix and Access Databases
Web page development, design and updates
Feb 2007 — Oct 2010
Education
Occupations
Executive
Manager
Engineer
Customer Service
Sales Specialist
Client Service Officer
IT Professional
Information Technology Specialist
Computer Laboratory Technician
Operations Manager
IT Specialist
Computer Scientists
Skills
Active Directory
Microsoft Office
Wireless Networking
Windows Server
Access
Accounting
Payroll
Photoshop
Web Design
Project Management
Technical Support
Security
Help Desk Support
Software Installation
Network Administration
System Administration