Name variants:
Margaret Hopkins
Contact Information
Last Update
Jul 9, 2022
Email
gh**@uihna.com, gs**@allstate.com
Location
Sarasota, FL
Company
Workplace
Vice President Customer Service and Total Quality Management
Sarasota, FL
Industry
Insurance
Colleagues
Work History
Vice President Customer Service and Total Quality Management
101 Paramount Dr SUITE 220, Sarasota, FL 34276
Managed and streamlined operational policies and procedures for multiple department’s (Claims, Underwriting & Customer Service) to enhance internal employee’s ease of use and quality
Partn...
Oct 2013 — Apr 2015
Unit Manager
2775 Sanders Rd, Northbrook, IL 60062
Streamlined the country-wide, auto-deleted losses process; increased agency compliance by 55%
Partnered with the Risk Management Center Of Expertise on a consistent basis to develop a stra...
Mar 2004 — Dec 2004
Risk Management Specialist-Underwriter
2775 Sanders Rd, Northbrook, IL 60062
Assisted in consolidating 17 regional underwriting departments to one countrywide center
Trained/validated new employees
Analyzed monthly team(s) performance results and recommend necessa...
Jul 1996 — Mar 2002
Education
1990 — 1995
1991 — 1994
Occupations
Executive
Vice President
Engineer
Customer Service
Sales Specialist
Client Service Officer
Division Manager
Chief Executive
Department Supervisor
Operations Manager
Skills
Call Centers
Insurance
Leadership
Property and Casualty Insurance
General Insurance
Underwriting
Process Improvement
Risk Management
Training
Customer Satisfaction
Management
Customer Service
Team Building
Strategic Planning
Customer Retention
Sales
Liability
Performance Management
Analysis
Casualty Insurance
Life Insurance
Casualty
Call Center
Coaching
Employee Benefits
Umbrella Insurance
Term Life Insurance
Homeowners
Leadership Development
Employee Training
Hiring
FAQs about Gretchen Hopkins
What is the profession of Gretchen Hopkins?
This professional's job is Vice President Customer Service and Quality
What jobs is Gretchen a professional at?
Gretchen is a professional such jobs as Executive and Vice President.
Where is Gretchen Hopkins currently located?
Gretchen is located in Sarasota, Florida.
What is Gretchen Hopkins's email?
The professional's email is gh**@uihna.com and gs**@allstate.com.
How many companies did Gretchen Hopkins work at?
Gretchen Hopkins worked at four jobs.
What education does Gretchen Hopkins have?
Gretchen studied at the Ohio State University from 1990 to 1995.
What is the industry that Gretchen Hopkins is connected to?
This professional works in Insurance industry.
Are there any special skills, that Gretchen Hopkins has?
This person has such skills as Call Centers, Insurance, Leadership, Property and Casualty Insurance, General Insurance, Underwriting, Process Improvement, Risk Management, and Training.