Grant Bowker is a skilled expert, working in Trader Joe's main office of which is in 173. as a Manager from 2016. Grant gained professional experience in more than 19 positions at various companies. Grant Bowker went to the University of St. Thomas and was studying from 1987 to 1991. This professional has professional qualifications: Minnesota Real Estate License. Seattle, Washington is the area, where this expert was known to be settled. Grant Bowker's email address and number can be accessed through this website on demand.
Name variants:
Grant Bowker
Contact Information
Last Update
Feb 1, 2016
Email
gr**@yahoo.com, gr**@gmail.com, gr**@gmail.com
Location
Seattle, WA
Company
Trader Joe's
Workplace
Manager
Work History
Manager
800 south Shamrock Ave, Monrovia, CA 91016
Lead a team of 90 crew members to provide outstanding customer service in a positive environment.
Oversaw 40 million in annual store sales.
Store has a net profit margin of 10%. Our sales...
Nov 2016 — Jun 2018
Director of Operations
720 south Forest St, Seattle, WA 98134
MTR Western Director of Operations, Seattle WA Manage a team of four Station Managers in WA and OR. Provide fixed route and charter transportation. Industry expertise included services for p...
Feb 1, 2015 — Nov 2015
Customer Service Operations Manager
2601 Elliott Ave SUITE 200, Seattle, WA 98121
Managed the transition of the Customer Service and Operations team from Seattle to Ohio and successfully maintained service level agreements for phone and email metrics during the change.
...
Aug 2014 — Jan 2015
Workforce Operations Manager
175 Berkeley St, Boston, MA 02116
Led the integration of Safeco Insurance and Liberty Mutual Insurance Workforce Management teams by determining best practices from each group and implementing the most efficient process for...
Aug 2013 — Aug 2014
Director of Operations
2701 Alaskan Way, Seattle, WA 98121
Supervised staff of 18 wheelhouse personnel, 36 on-board attendants and five shore support workers. Reduced operations payroll 5.9% for 2010. Exceeded on-board sales goal by 7% for 2009, 9% ...
Feb 2009 — Aug 2013
Director of Operations
Greater Seattle Area
Manage staff of 18 Wheelhouse personnel, 36 On-Board Attendants and five Shore Support workers
Reduced Operations payroll 5.9% for 2010
Exceeded On-Board sales goal by 7% for 2009, 9% for 2...
from Jan 2009
Manager of Operations and Customer Service
2702 Love Field Dr, Dallas, TX 75235
Managed staff of five supervisors and 32 agents.
Developed reporting methodology on, and provided analysis for multiple daily metrics including overtime percentage, mishandled bags, custom...
Jan 2008 — Dec 2008
Field Operations Consultant, Airport Performance Improvement Team
2702 Love Field Dr, Dallas, TX 75235
Identified operations performance opportunities at the company’s largest stations relating to on-time flight goals, staffing, departmental communication, customer service and teamwork.
Pre...
Oct 2005 — Dec 2007
Customer Service Agent, Operations Agent, Customer Service Supervisor and Operations Supervisor
2702 Love Field Dr, Dallas, TX 75235
2001-2005
Providence Operations Supervisor
2000-2001
Sacramento Customer Service Supervisor
2000
Sacramento Operations Agent
1998-2000
Reno Customer Service Agent
Oct 1998 — Oct 2005
Education
1987 — 1991
Occupations
Executive
Director of Operations
Security Officer
Security
Engineer
Customer Service
Sales Specialist
Client Service Officer
Manager
Health Specialist
Supervisors
Agents
Sport Trainer
Sports Trainer
Certified Nurse Aide
Operations Manager
Sports Trainers
Nurse
Nurse Practitioner
Skills
Process Improvement
Performance Management
Change Management
Operations Management
Customer Service
Problem Solving
Coaching
Mentoring
Management
Training
Sales
Team Building
Strategic Planning
Project Planning
Project Management
Customer Satisfaction
Microsoft Office
Time Management
Hospitality
Event Management
Leadership
Sales Operations
Contract Negotiation
Marketing Strategy
Marketing Event Planning
Business Process Improvement
Budgets
Aviation
Supervisory Skills
Airline Management