Frank Smith is a skilled expert, who works in Postmates main office of which is in 1096. as a Senior Manager Business Operations from 2019. This expert gained professional experience in more than 20 positions at various companies. Frank Smith went to the UNIVERSITY OF TENNESSEE and received education there from 1998 to 2003. Nashville, Tennessee is the area, where this expert was lastly known to settle. This person's email address and phone can be easily accessed through Connexy on demand.
Name variants:
Francis Smith,
Franklin Smith
Contact Information
Last Update
Feb 2, 2016
Email
kn**@gmail.com, fr**@directgeneral.com, sp**@yahoo.com
Location
Nashville, TN
Company
Workplace
Colleagues
Work History
Senior Manager - Contact Center
10 Exchange Pl, Jersey City, NJ 07302
Currently responsible for year-round and seasonal staffing, workforce analytics, quality management, and training.
Sep 2016 — 2017
Independent Workforce Management Consultant
Specializing in on-site and remote contact center management strategies to enhance operational efficiency. Worked to develop sound workforce management forecasting and staffing plans while ...
from Apr 2014
Workforce Manager
2500 south Pacific Hwy, Medford, OR 97501
This role is responsible for the overall administration of workforce planning and contact center technology across multiple sites within the enterprise. This position works in concert with ...
Jul 2013 — Jun 2015
Senior Workforce Professional
400 Buckwalter Place Blvd, Bluffton, SC 29910
Aug 2011 — Jul 2013
Senior Workforce Professional
This role is responsible for the daily, weekly, and monthly administration of schedules, team meetings, training sessions, and other discretionary events as needed for the clinical teams. Th...
from Aug 2011
Workforce Management Consultant
11270 west Park Pl, Milwaukee, WI 53211
Oct 2010 — Aug 2011
Technical Support Engineer
5 Technology Park Dr Suite #9, Westford, MA
Jul 2007 — Oct 2010
Workforce Management Forecasting Analyst/Scheduler
Nashville, TN
2005 — 2006
Education
1998 — 2003
1998 — 2003
1998 — 2003
upto
Occupations
IT Professional
Computer Network Professional
Managers
Data Analyst
Analysts
Executive
Chief Administrative Officer
Management Consultant
Network Administrator
Data Entry Specialist
Data Scientist
Chief Executive
Management Analyst
Skills
Call Center
Technical Support
Troubleshooting
Acd
Avaya
Sql
Microsoft Excel
Consulting
Computer Hardware
Database Administration
Routers
Process Engineering
Call Centers
Training
Analysis
Access
Databases
Team Leadership
Workforce Management
Customer Satisfaction
Management
Ivr
Project Management
Forecasting
Process Improvement
Business Process Improvement
Avaya Products
Microsoft Access
Vendor Management
Leadership
Team Building
Customer Service
Workforce Planning
Recruiting
Customer Experience
Quality Management
Microsoft Office
Social Media
Microsoft Powerpoint
Microsoft Word
FAQs about Frank Smith
What is the profession of Frank Smith?
This professional's job is Senior Manager Business Operations
What are the profession of Frank Smith?
These person's professions are IT Professional and Computer Network Professional
Where is Frank Smith located?
Frank is located in Nashville, Tennessee.
Does Frank have the email address?
kn**@gmail.com and fr**@directgeneral.com is The expert's email address.
How many companies did Frank Smith work at?
The professional worked at 20 jobs.
What education does Frank Smith have?
Frank studied at the UNIVERSITY OF TENNESSEE from 1998 to 2003.
Are there any professional industries, that Frank Smith works in?
Frank Smith works in Consumer Services industry.
Are there any special skills Frank Smith has?
This person has such skills as Call Center, Technical Support, Troubleshooting, Acd, Avaya, Sql, Microsoft Excel, Consulting, Computer Hardware, Database Administration, and Routers.