Eric Addis is a high-level professional, that works in Squaretrade main office of which is in 1096. as a Global Learner Experience Manager from 2019. This expert gained professional experience in more than 11 positions at various companies. Eric Addis went to the Lake Forest Graduate School of Management and received education there from 2010 to 2011. Orlando, Florida is the area, where the professional was lastly known to be settled. The person's email address and number are accessed through this website by request.
Name variants:
Erik Addis,
Erick Addis,
Rick Addis,
Ricky Addis
Contact Information
Workplace
Colleagues
Work History
Global Learner Experience Manager
360 3Rd St, San Francisco, CA 94107
Responsible for the development and delivery of consistent training across all call centers around the world. Lead call center training teams and their individual development toward certific...
from Jan 2019
Learning Program Manager
1855 Griffin Rd, Dania Beach, FL 33004
Responsible for the tactical development and consistent delivery of all learning solutions across the Chewy supply chain.
Sep 2017 — Jan 2019
Learning Development Lead
1 Bowerman Dr, Beaverton, OR 97005
Built the Learning Delivery Team through the successful delivery of diverse solution providing learning for three different distribution centers.
Implemented new training methods to addres...
Feb 2016 — Aug 2017
Learning Architect
8100 northeast Parkway Dr SUITE 200, Vancouver, WA 98662
Led change management associated with expansion of IT department and development of new software and the training needed for adoption and usage.
Implemented Salesforce training across the ...
Jul 2014 — Nov 2015
Knowledge Manager
8106 Calvin Hall Rd, Fort Mill, SC 29707
Served as Knowledge Manager on an IT project for tech support for Wal-Mart US retail.
Managed team of technical writers.
Served as a liaison for Mexico City call center leadership in buil...
Oct 2013 — Jul 2014
Senior Instructional Designer
702 southwest 8Th St, Bentonville, AR 72716
Recognized by Reality division for several performance solutions (eLearning and performance support tools) that decrease “help” call – bettering target by 23%.
Designed and implemented on ...
Sep 2011 — Sep 2013
President
Revived the local chapter.
186% increase in membership during our first year.
Built a partnership with the U of A Global Campus.
Jun 2012 — Aug 2013
Director of Community Relations
1640 King St, Alexandria, VA 22314
Architect for a volunteer program that matched TD professional to talent development needs of area non-profits.
Managed relationships with our local non-profit leaders.
Served on the plan...
Dec 2007 — Apr 2011
Performance Improvement Consultant
2775 Sanders Rd, Northbrook, IL 60062
Created on boarding for new call centers, increase customer service scores by 9% over established call center, 3 months after opening. --Developed curriculum, conducting interviews and job a...
Jul 2009 — Jan 2011
Human Resources Consultant
641 west Lake St SUITE 200, Chicago, IL 60661
Partnered to develop a staff evaluation system. --Revised the personnel handbook.
May 2009 — Jan 2010
Training Director and Instructional Designer
Started as a Case Manager serving abused/neglected youth
developing care plans with team, monitoring family visits, and representing in court. --2004
moved into HR as Training Coordinator...
Dec 2001 — Feb 2009
Education
2010 — 2011
2005 — 2007
1991 — 1995
Occupations
Executive
Manager
Program Director
Operations Manager
Skills
Instructional Design
Training
Leadership Development
Workshop Facilitation
Needs Analysis
E Learning
Leadership
Blended Learning
Adult Education
Coaching
Training Delivery
Organizational Development
Talent Management
Staff Development
Change Management
Instructor Led Training
Captivate
Performance Improvement
Curriculum Design
Organizational Effectiveness
Human Resources
Onboarding
Nonprofits
Situational Leadership
Internal Communications
Learning Management
Addie
Strategy
Facilitation
Cultural Diversity
Customer Support
Training Facilitation
Adult Learning Theory
Cms