Ed Laudien is a high-skilled expert, working in Atlantic Aviation main office of which is in 11. as a Technology Services from 2011. Ed has earned professional experience in more than six positions at different companies. Ed Laudien went to the Collin County Community College and got education from 1993 to 1994. Dallas, Texas is the city, where this expert was known to settle. Their e-mail and phone can be accessed through Connexy on demand.
Name variants:
Edgar Laudien,
Edmund Laudien,
Edward Laudien,
Edwin Laudien
Contact Information
Workplace
Technology Services
Plano, TX
Industry
Airlines/Aviation, Airport/Airport Services, Whol Petroleum Products Airport/Airport Services Custom Computer Programing, Airport/Airport Services Whol Trans Equip, Ret Misc Vehicles, Airports, Flying Fields, and Services, Other Technical Consulting Svcs
Colleagues
Work History
Technology Services
Plano, Tx
• Developed a knowledge base and procedures for support staff.
• Provided Technology Support to 65 bases nationwide. Support includes Laptop, desktop, printer, multifunction devices, routers...
from Apr 2011
Technology Service Desk Manager
Richardson, Tx
• Led a team of 7 to 10 employees.
• Managed hiring, training, directing projects, and provided performance and disciplinary reviews, and approving time sheets.
• Created and implemented a t...
Jan 2003 — Oct 2010
Senior Technician
• Designed and implementation of Servers and clients into vendors offices (Mostly in the medical field).
• Provided technical support for desktop and laptops.
• Installation of CAT-5 network...
Jan 2001 — Dec 2003
Level 3 Senior Technician
• Technical lead for team of 10 technicians who performed support and troubleshooting of issues for video cards.
• Attended weekly meetings to cover upcoming hardware/software updates. Kept...
Jan 1999 — Dec 2001
NASA Helpdesk Technician
• Helped with the setup and configuration of the NASA Tier 1 helpdesk. Assisted with the configuration of the ticketing system.
• Resolved network/hardware/software issues with desktop and ...
Jan 1998 — Dec 1999
Workstation Support Technician
• Migrated end-users from OS/2 to Windows 95.
• Troubleshoot network, hardware and software related issues.
• Responsible for migrating users files from OS/2 to Windows 95.
• Provided trai...
Jan 1997 — Jan 1998
Education
1993 — 1994
1991 — 1992
Occupations
Support Manager
Printing Supervisor
Accountant
Finance and Accounting Specialist
Executive
Manager
Technician
Managers
Print Worker
Accounting Bookkeeper
Bookkeeper
Operations Manager
Technical Specialist
Technical Support Specialists
Skills
Windows Server
Servers
Technical Support
Windows 7
Security
Bmc Remedy
Norton Ghost
Cisco Technologies
Troubleshooting
Visio
Disaster Recovery
Networking
Teamviewer
Active Directory
Kaseya
Numara Footprints
Routers
Databases
Dns
Microsoft Wim Imaging