Deanna Martin

Assistant Director, Member Services Texas Children's Health Plan

Deanna Martin is a highly qualified professional, who works in Texas Children's Hospital main office of which is in 1314. on the position of Assistant Director, Member Services Texas Children's Health Plan from 2013. This person has earned professional experience in more than 19 positions at different companies. Deanna Martin went to the Mott Community College and got education from 1983. Humble, Texas is the area, where this person was lastly known to be located. The professional's e-mail and phone can be accessed through Connexy by request.
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Contact Information

Last Update
Jul 17, 2022
Email
dm**@comcast.net
Location
Humble, TX
Company
Texas Children's Hospital

Workplace

Assistant Director, Member Services Texas Children's Health Plan

Work History

Assistant Director, Member Services Texas Children's Health Plan

6621 Fannin St, Houston, TX 77030
Assistant Director, Member Services Texas Children's Health Plan at Texas Children's Health Plan
from Sep 2013

Manager

19001 Crescent Springs Dr, Kingwood, TX 77339
People Manager for a team of 18 Contact Center Specialist, an Escalations team and an Email Team. Responsible for ensuring that all teams are adequately staffed to achieve and surpass all SL...
Jun 2008 — Aug 2013

Customer Service Manager

Aug 2005 — Aug 2007

Customer Service, Business Manager

Total responsibility for West and Central Customer Service Centers quality of service, new business deployment planning, staffing, meeting all client and company performance metrics and the...
Jan 2005 — Jan 2007

Customer Service, Business Manager

Houston, TX
2005 — 2007

Operations Manager

Selected to manage the high profile startup of a bilingual 400+ seat inbound sales and service call center. Responsible for staffing, workflow, productivity, continuous process improvement, ...
Jan 2004 — Jan 2005

Operations Manager

Houston, TX
2004 — 2005

Manager, Contact Center

2000 — 2008

Director of Operations

5000 Highlands Pkwy, Smyrna, GA 30082
Top-Performing Business Manager with direct P&L responsibility for multi-site operations, training and customer/client satisfaction in an outbound B2B Sales environment. Delivered strong rev...
Jan 1998 — Jan 2004

Director of Operations

Libertyville, IL
1998 — 2004

Operations Manager

Recruited to lead the start-up of the Houston Call Center for Residential, Commercial and Paging services. Responsible for documenting policies and procedures to train new hires at all level...
Jan 1996 — Jan 1998

Operations Manager

Houston, TX
1996 — 1998

Account Manager

Recruited to build and retain existing key accounts by building trust, devising business plans to improve efficiencies and profitability through delivery of value-added services and programs...
Jan 1995 — Jan 1996

Account Manager

Omaha, NE
1995 — 1996

Process Improvement Manager

Recruited by previous AT&T client to build their internal support services teams, Quality Assurance and Training. Given autonomy to restructure as needed to ensure internal processes matched...
Jan 1994 — Jan 1995

Process Improvement Manager

Norton, MA
1994 — 1995

Operations Manager

201 east 4Th St, Cincinnati, OH 45202
Jun 1986 — Apr 1994

Operations Manager

Jun 1986 — Apr 1994

Supervisor

19001 Crescent Springs Dr, Kingwood, TX 77339

Education

Business Management

Flint, MI
from 1983
1982 — 1983
1980 — 1982

Occupations

Executive
Deputy Director
Health Specialist
Hospital Care Professional
Manager
Deputy Manager
Chief Executive
Health Professional
Health Practitioner
Operations Manager

Skills

Training
Performance Management
Process Improvement
Management
Human Resources
Crm
Employee Relations
Call Centers
Team Building
Budgets
Customer Satisfaction
Customer Service
Sales
Program Management
Operations Management
Leadership
Employee Benefits
Recruiting
Software Documentation
Customer Experience
Hiring
Time Management
Start Ups
Employee Engagement
Sourcing
New Business Development
Talent Acquisition
Interviews
Employee Training
Applicant Tracking Systems

FAQs about Deanna Martin

What is the main profession of Deanna Martin?

This professional's job is Assistant Director, Member Services Texas Children's Health Plan

What are the main profession of This expert?

These person's professions are Executive and Deputy Director

Where does Deanna Martin live?

Humble, Texas is the place where Deanna Martin currently lives

What is Deanna Martin's email?

The expert's email is dm**@comcast.net.

Where did Deanna Martin work?

The expert worked at Texas Children's Hospital, Insperity.

Where has Deanna Martin studied?

Deanna studied at the Mott Community College from 1983.

What is professional industry that Deanna Martin is connected to?

Deanna Martin works in Human Resources industry.

Are there any skills, that Deanna Martin has?

Deanna has skills in the following areas: Training, Performance Management, Process Improvement, Management, Human Resources, Crm, Employee Relations, Call Centers, Team Building, and Budgets.
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