Clifford Burns is a highly qualified expert, that works in American Express main office of which is in 4. on the position of Senior Director, Operations - Revenue Growth from 2014. This person has earned professional experience in more than five positions at different companies. Clifford Burns went to the The Johns Hopkins University and was studying from 1993 to 1996. This expert has these professional qualifications: Professional Engineer. Kennett Sq, Pennsylvania is the city, where this professional was known to be settled. Their contacts can be accessed through this website by request.
Name variants:
Cliff Burns
Contact Information
Workplace
Senior Director, Operations - Revenue Growth
New York, NY
Industry
Financial Services
Colleagues
Work History
Senior Director, Operations - Revenue Growth
200 Vesey St, New York, NY 10007
Managed third-party call center vendor programs with over 700 phone representatives globally for new customer acquisition, merchant servicing, and credit servicing. Delivered over $9 billion...
Jun 2014 — Nov 2016
Executive Director, Operations
270 Park Ave, New York, NY 10010
Global operations leader for the on-boarding of new credit card customers.
Led a global team of over 500 customer service and sales representatives at proprietary and vendor locations, wit...
Jun 2014 — Dec 2015
Vice President, Business Development
New York, NY
New business development, contract negotiation, and major client relationship management in the private and public sectors for an engineering consulting company. Developed and implemented st...
2002 — 2005
Vice President
301 Merritt 7, Norwalk, CT 06851
Managed NY office for consulting engineering subsidiary, AAS Environmental, with full P&L responsibility. New business development, contract negotiation, and major client relationship manage...
1992 — 2002
Education
Occupations
Executive
Senior Director
Sales Specialist
Supplier
Writer
Promoter
Accountant
Finance and Accounting Specialist
Chief Executive Officer
Leader
Engineer
Customer Service
Client Service Officer
Senior Manager
Operations Manager
Services Professional
Sales Representative
Accounting Bookkeeper
Bookkeeper
Corporate Executive
Chief Executive
Managers
Skills
Vendor Management
Strategy
Project Management
P&L Management
Operations Management
Business Development
Credit Cards
Engineering
Data Analysis
Outsourcing
Team Leadership
Management
Process Improvement
Leadership
Business Process Improvement
Strategic Planning
Customer Relationship Management
Contact Centers
Customer Service
Customer Experience
Customer Acquisition
Customer Engagement
Customer Service Management
Analytics
Business Strategy
Financial Services
Program Management
Strategic Partnerships
Cross Functional Team Leadership
Marketing