Cathleen Sutton is a highly qualified expert, that works in Footlocker.com, / Eastbay main office of which is in 539. as a Customer Care Manager - Oshkosh since 2015. Cathleen has earned professional experience in more than ten positions at various companies. Oshkosh, Wisconsin is the area, where the professional was lastly known to be located. Cathleen Sutton's email address and number are easily accessed through this website on demand.
Name variants:
Catherine Sutton
Contact Information
Last Update
Jul 11, 2022
Email
ca**@gmail.com, cs**@eastbay.com
Location
Oshkosh, WI
Company
Footlocker.com, Inc / Eastbay, Inc
Workplace
Customer Care Manager - Oshkosh
Work History
Customer Care Manager - Oshkosh
111 south 1St Ave, Wausau, WI 54401
Responsible for managing day to day activities within the call center operation. Develops, implements and audits policies and procedures related to the flow of information and systems used w...
Dec 2015 — Oct 2016
On Sabbatical
Over all ( 24/7- financial & physical) caregiver for parents during a transitional time.
Dec 2013 — Jun 2015
Contact Center Manager
101 Billerica Avenue Ext, Billerica, MA 01862
Manage day to day activities of a staff ranging from 100 to 200 employees. Maintain the work flow
and productivity levels of the staff, through development of Senior Group Leaders and thei...
Jun 2013 — Sep 2013
Call Center Manager - Customer Service Manager
Manage inbound call center
Monitor outsourced overflow call center
Analyze and monitor phone productivity
Schedule and forecast call center productivity
Recruiting, training, and superv...
Aug 2007 — Jun 2013
Association Property Administrator
Manage Condominium associations maintenance and upkeep needs
Organize and scheduling of seasonal needs, exterior maintenance, daily owner concerns and questions, Boating and water front am...
Jul 2006 — Aug 2007
Sales and Service Contact Center Supervisor
4 Batterymarch Park, Quincy, MA 02169
Jan 1993 — Jan 2006
Operations Manager
Oversaw operations while participating in order preparation, sales and service within a 95-seat restaurant/lounge.
Scheduled, trained and coached a staff of 12.
Established and implemente...
Jan 1991 — Jan 1993
General Manager and Co-Owner
Partnership and management responsibility of a 135 seat dining room and 125 seat lounge with live entertainment Extensive employee relations, negotiated contracts with entertainers, oversaw ...
Nov 1989 — Jun 1991
Education
Occupations
Executive
Manager
Managers
Health Specialist
Caregiver
Operations Manager
Nursing Assistant
Skills
Customer Service
Data Entry
Telemarketing
Inbound
Inbound Marketing
Call Centers
Sales
Analysis
Human Resources
Process Scheduler
Training
Budgets
Management
Teamwork
Outsourcing
Marketing
Customer Retention
Employee Relations
Access
Powerpoint
Leadership
Team Building
FAQs about Cathleen Sutton
What is the profession of Cathleen Sutton?
This professional's job is Customer Care Manager - Oshkosh
What are the profession of This expert?
These person's professions are Executive and Manager
Where is Cathleen Sutton currently located?
Cathleen Sutton is currently located in Oshkosh, Wisconsin.
Does Cathleen Sutton have the email address?
ca**@gmail.com and cs**@eastbay.com is Cathleen Sutton's email address.
Where did Cathleen Sutton work?
Cathleen worked at Footlocker.com, Inc / Eastbay, Inc, On Sabbatical.
Where has Cathleen Sutton studied?
Cathleen studied at the from 1980.
What is the industry that Cathleen Sutton worked in?
This person works in Consumer Services industry.
Are there any special skills Cathleen Sutton has?
Cathleen Sutton has skills in the following areas: Customer Service, Data Entry, Telemarketing, Inbound, Inbound Marketing, Call Centers, Sales, Analysis, Human Resources, Process Scheduler, Training, and Budgets.